Company Description
Opened in March 2026 as the first Fairmont hotel in Vietnam, Fairmont Hanoi is a luxury urban resort that celebrates Vietnamese heritage through elegant design, exceptional dining, wellness, and world-class event facilities. With 241 guestrooms, eight dining venues, a 1,100m2 Grand Ballroom, and a commitment to heartfelt hospitality, Fairmont Hanoi is set to become the social epicentre of the capital and an exciting place to build a career in luxury hospitality.
Job Description
Content creation (photo and video)
Plan and run food, drink and lifestyle shoots at our outlets: styling, lighting, angles and props.
Shoot and edit short-form video (Reels, TikTok, Stories): menu reveals, behind-the-scenes, food, chef and staff features, trend-led clips.
Edit and retouch photos so dishes look true to life and on-brand.
Visual Storytelling: Creates emotionally engaging photo and video content that captures brand essence and elevates guest experience.
Creative Execution: Skilled in shooting, editing, and producing short-form content optimized for digital and social platforms.
Graphic design
Design social media posts, carousels, Story templates, ad creatives and thumbnails.
Design printed and digital materials: menus, table tents, posters, banners, flyers, vouchers and packaging stickers.
Create visuals for specific platforms when necessary, Google Business Profile, website and email.
Keep every output consistent with the brand guidelines; help build and update them.
Creative, fast-working, and adaptable; able to produce high-quality content in natural, dynamic conditions.
Collaboration and workflow
Turn briefs from the Social Media
Marketing Executive into finished content on agreed deadlines.
Work with chefs and outlet teams to schedule shoots around service hours and new menu launches.
Brief and coordinate freelance photographers, videographers or printers when needed.
Keep an organized library of raw and final photos, videos and design files.
Qualifications
• Degree or diploma in Graphic Design, Multimedia, Visual Communication or a related field, or equivalent experience.
1-3 years creating content or designing for social media, ideally for F&B, hospitality or lifestyle brands.
Strong skills in Adobe Photoshop, Illustrator and Lightroom; Premiere Pro or CapCut for video; Canva for quick turnarounds.
Confident with a camera or smartphone for food photography and short-form video.
A good eye for food styling, color, composition and typography.
Able to handle several projects at once and turn around quick content the same day.
A portfolio showing food/lifestyle photography, short videos and design work (required).
A plus to have
Motion graphics or simple animation (After Effects or similar).
Experience with print production: file prep, bleed, color profiles and working with printers.
Basic copywriting for captions and on-screen text.
Experience designing menu boards or digital signage.