F&B - Food & Beverage Intern

Guest Service Support
Ensure all guests are welcomed in a polite and friendly manner and receive attentive service at all times.
Interact with guests to gather feedback on food and service quality, helping resolve complaints in a timely manner.
Support upselling efforts to increase average spend per guest while maintaining high service standards.
Outlet Operations
Support the smooth and efficient day-to-day operations of the department in line with company standards.
Assist with setting up dining and service areas.
Support administrative duties to ensure the department runs efficiently.
Standards & Presentation
Maintain department facilities, presentation, and service levels in line with WorldHotels brand standards.
Maintain high standards of cleanliness and hygiene throughout the department.
Set and maintain the highest standards of grooming, hygiene, and personal presentation at all times.
Inventory & Facility Support
Support monitoring of inventory usage, ensuring outlets are stocked with linen, glassware, silverware, and other essential items.
Visually inspect outlet facilities and report any maintenance or repair needs promptly.
Communication & Learning
Maintain open communication between guests, management, and service Associates, discussing operational matters with colleagues or supervisors.
Actively participate in training sessions and required meetings to develop skills.
Adhere to the resort's safety and security standards.
General
Utilise standard software programmes such as Word, Excel, and PowerPoint as needed.
Perform related duties and special projects as assigned.
Carry out any other reasonable duties and responsibilities as assigned.