F & B ManagerFraser Residence Hanoi

To manage the food and beverage operations of the hotel to ensure the achievement of high standard quality of food and beverage product, guest services, employee satisfaction and achievement of departmental revenue and profit goals.
Preserve excellent levels of internal and external customer service.
Design exceptional menus, purchase goods and continuously make necessary improvements.
Identify customers' needs and respond proactively to all of their concerns.
Lead F&B team by attracting, recruiting, training and appraising talented personnel.
Establish targets, KPI's, schedules, policies and procedures.
Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
Adhere to local regulations concerning HACCP, health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.