Fashion Senior Retail Operations Executive

Công Ty TNHH Chanel Việt Nam

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 22/10/2023

Chi tiết công việc
Giới thiệu công ty

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phần mềm công nghệ

Mô tả công việc

Job Purpose:
• This position is responsible for managing department reporting and analytics for Forecast and Budgeting Cycle
• The role carries a Retail Operational function in terms of day-to-day operation efficiency enhancement and retail projects with business focus. He/ She will be engaged in various projects including taskforces and boutique opening and expansion, etc...
• Provide administrative support to Division Head, Retail team and Division team where applicable
Key Responsibilities:
1. BUSINESS SUPPORT
• Coordinate and prepare monthly department division, business/ operational reports to support retail management. Generate business insights and prepare key presentations for management/ seminar/ meetings
• Perform data consolidation, data input to generate the variance analysis for review by the Division Lead
• Work closely with Business Finance in addressing questions on the budget and forecast results
2. RETAIL OPERATIONS:
• Support in charge of daily boutique operations like stationery, services (security, flower, F&B, cleaning, laundry, etc...) in terms of request approval, budget control, timely and quality deliveries
• Be the bridge between Office and Retail team to enhance 360 orchestration of collection launch in Boutique and to support all communications, constantly provide feedbacks to improve Retail efficiency
• Collaborate with IT on improving operation efficiency (stock scanner machine, POS, new printer, iPhone for employees)
• Work with logistic team and delivery service if any
• In charge of uniform tasks including order, destroy, locally source if any
• In charge of POS tools
3. STORE (included BOH/ RSO) SAFETY AND MAINTAINANCE:
• Main point of contact for all related Maintenance topics, work hands in hands with relevant counterparts to ensure BTQ always highly presentable
• Support in new arrangement or improvement of BOH, RSO if any
• Obtain approval of all PRO related to maintenance and ensure the yearly budget is well followed (budget control)
4. Project and Operation management activities
• To collaborate with Retail Ops and Business Service team in Boutique opening/ expansion plans, maintain timelines for each project. Drive individual projects through to delivery, resolving day to day challenges with the right people at the right time.
5. OTHERS:
• Legal support: report fake products, unauthorized logo usage to Regional Trade Mark protection team for actions and support them if any
• Support team with SPM for in-store activities or customer events
• Support Retail staff for business travels: flight ticket, accommodation
• Job Description Template
• Support Retail team with necessary preparations for new comers

Yêu cầu

Person Specifications:
Academic / Professional Qualifications
• Degree with major in Business Administration, Economics or related discipline
Work Experience
• Minimum 3 years of experience with a clear Retail and Client centric mindset
• Administrative support with Experience working in large organizations is a plus
Required Competencies
• Passion in Luxury Fashion & Watches and Fine Jewelry
• Steep learning curve and strong intellectual curiosity: proactivity and curiosity to set personal learning agenda, know what questions to ask, how to navigate in the organization to learn and not afraid to go seek an answer
• Excellent project management and problem-solving skills and creativity: ability to apply down-to-earth and logical reasoning; willingness to push creative thinking beyond the boundaries of existing practices
• Practicality and action oriented: ability to handle ambiguity and function under time pressure and stress; ability to roll ups sleeves to get things done
• Detailed oriented and data savviness: ability to perform robust quantitative and qualitative analysis and derive insights from the data
• Outstanding communication and presentation skills: ability to express ideas succinctly in both written and verbal communications, confidence to convince stakeholders and vendors, ability to build rapport with team members and interact with executives and frontline.
• Team player, relationship builder and knows perfectly how to work autonomously. Ability to develop an effective working relationship with cross functional associates. Able to collaborate effectively with Asia Pacific department team and other departments in Asia
• Excellent command of both spoken and written English and Vietnamese
• Proficient computer skills, especially Excel data analysis and PowerPoint presentations
• Highly computer literate and number sensitive
• Able to work independently
• Enthusiastic, self-motivated, and able to work under pressure

Quyền lợi

13th month salary
Premium health insurance for employee and dependents
15 days of paid leave

Thông tin khác

Ngày Đăng Tuyển
22/09/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Bán lẻ/Bán sỉ, Hàng cao cấp
Lĩnh vực
Bán lẻ/Bán sỉ
Kỹ Năng
Retail, Luxury Brand, Fashion, Retail Store Operations
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh