field Sales Assistant Manager
KINTETSU WORLD EXPRESS (vIETNAM)Địa điểm làm việc: Hà Nội
Hết hạn: 05/07/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thương lượng
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Position summary:
The Assistant Manager in Field Sales is responsible for supporting the Senior Manager in managing and developing new customer & maitenace the incumbent business by setting budgets, KPIs, and identifying areas for improvement in sales and servicing strategies. They are accountable for hunting new business, supervising staff, and monitoring performance to provide exceptional customer service while achieving sales goals. Essential skills include outstanding communication and interpersonal abilities, problem-solving, and keen attention to detail.
Duties and responsibilities
► Business Development & management of incumbent business for Logistics:
- Support Senior Manager in setting monthly and yearly budgets for Logistics Business, and KPIs for the team.
- Evaluate and monitor the budget, KPIs, cost-effectiveness, and productivity of the team.
- Analyze customer insights and identify areas for improvement in strategy.
- Ensure team members are informed on industry-related news and regulations and follow company guidelines.
- Monitor team activities through CRM and provide support where needed.
► Sales planning for Logistics Business:
- Support Senior Manager in preparing necessary information on target industries for market analysis and investment.
- Monitor P/L on a weekly basis and adjust buying and selling rates to minimize loss.
► Customer analysis for Logistics Business:
- Collect information on the customer's current situation and demand, incumbent forwarder, cargo volume, commodity type, incumbent rate level, lead time, and special conditions.
► Sales meetings & Customer visits:
- Support Senior Manager in conducting sales meetings with the team at least twice a month and maintain records.
- Visit VIP customers to check their satisfaction with KWE's services.
► Solution development:
- Verify solutions proposed by subordinates and coordinate with other products to improve solutions.
- Guide sales staff on handling sales efficiently and advise on RFQ strategy.
- Support subordinates in finding solutions to collect payments from customers
► Perform other tasks as assigned by the superiors.
The Assistant Manager in Field Sales is responsible for supporting the Senior Manager in managing and developing new customer & maitenace the incumbent business by setting budgets, KPIs, and identifying areas for improvement in sales and servicing strategies. They are accountable for hunting new business, supervising staff, and monitoring performance to provide exceptional customer service while achieving sales goals. Essential skills include outstanding communication and interpersonal abilities, problem-solving, and keen attention to detail.
Duties and responsibilities
► Business Development & management of incumbent business for Logistics:
- Support Senior Manager in setting monthly and yearly budgets for Logistics Business, and KPIs for the team.
- Evaluate and monitor the budget, KPIs, cost-effectiveness, and productivity of the team.
- Analyze customer insights and identify areas for improvement in strategy.
- Ensure team members are informed on industry-related news and regulations and follow company guidelines.
- Monitor team activities through CRM and provide support where needed.
► Sales planning for Logistics Business:
- Support Senior Manager in preparing necessary information on target industries for market analysis and investment.
- Monitor P/L on a weekly basis and adjust buying and selling rates to minimize loss.
► Customer analysis for Logistics Business:
- Collect information on the customer's current situation and demand, incumbent forwarder, cargo volume, commodity type, incumbent rate level, lead time, and special conditions.
► Sales meetings & Customer visits:
- Support Senior Manager in conducting sales meetings with the team at least twice a month and maintain records.
- Visit VIP customers to check their satisfaction with KWE's services.
► Solution development:
- Verify solutions proposed by subordinates and coordinate with other products to improve solutions.
- Guide sales staff on handling sales efficiently and advise on RFQ strategy.
- Support subordinates in finding solutions to collect payments from customers
► Perform other tasks as assigned by the superiors.
Yêu cầu công việc
► Education and experience:
- Bachelor's Degree in Business or a related field, with a focus on International Business, Logistics, Supply Chain, Marketing, or Sales preferred.
- A minimum of 05 years in the forwarding and logistics industry with a strong understanding of industry processes and practices.
► Required skills and abilities:
- Proficiency in using MS Office applications (Outlook, Excel, Word, PowerPoint).
- Advanced English proficiency. Another language (Japanese, Chinese, Korean, etc.) is a plus.
- Remarkable interpersonal and customer service skills, with the ability to build and sustain strong relationships.
- Efficient problem-analysis and problem-solving skills.
- Ability to perform effectively under high-pressure situations.
- Proactive and self-driven approach.
► Working Conditions and Benefits
- Working Place: TTC Building, No. 19, Duy Tan Street, Cau Giay Dist, Hanoi City
- Working time: 8:00 AM - 5:35 PM, from Monday to Friday
- Annual Leave: 12 days/year (after probation time)
- Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
- Annual Salary Increase: once per year
- Performance Assessment: twice per year (fixed in April and October)
- Insurance: 24 hours' Accident Insurance, Social Insurance, Health Care Insurance
- Others: International working environment with a lot of opportunities for learning and development, training courses, company trip, etc.
- Bachelor's Degree in Business or a related field, with a focus on International Business, Logistics, Supply Chain, Marketing, or Sales preferred.
- A minimum of 05 years in the forwarding and logistics industry with a strong understanding of industry processes and practices.
► Required skills and abilities:
- Proficiency in using MS Office applications (Outlook, Excel, Word, PowerPoint).
- Advanced English proficiency. Another language (Japanese, Chinese, Korean, etc.) is a plus.
- Remarkable interpersonal and customer service skills, with the ability to build and sustain strong relationships.
- Efficient problem-analysis and problem-solving skills.
- Ability to perform effectively under high-pressure situations.
- Proactive and self-driven approach.
► Working Conditions and Benefits
- Working Place: TTC Building, No. 19, Duy Tan Street, Cau Giay Dist, Hanoi City
- Working time: 8:00 AM - 5:35 PM, from Monday to Friday
- Annual Leave: 12 days/year (after probation time)
- Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
- Annual Salary Increase: once per year
- Performance Assessment: twice per year (fixed in April and October)
- Insurance: 24 hours' Accident Insurance, Social Insurance, Health Care Insurance
- Others: International working environment with a lot of opportunities for learning and development, training courses, company trip, etc.
Quyền lợi được hưởng
Thưởng
Lương tháng 13 + Bonus
Chăm sóc sức khoẻ
Gói bảo hiểm chăm sóc sức khỏe toàn diện Bảo Việt, Bảo hiểm tai nạn 24/7
Khác
Môi trường làm việc quốc tế chuyên nghiệp với nhiều cơ hội học hỏi và phát triển
Lương tháng 13 + Bonus
Chăm sóc sức khoẻ
Gói bảo hiểm chăm sóc sức khỏe toàn diện Bảo Việt, Bảo hiểm tai nạn 24/7
Khác
Môi trường làm việc quốc tế chuyên nghiệp với nhiều cơ hội học hỏi và phát triển
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Business Development, Forwarding, Freight Forwarder, Customer Service
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
Xem thêm
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Business Development, Forwarding, Freight Forwarder, Customer Service
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
Xem thêm
Nộp hồ sơ liên hệ
KINTETSU WORLD EXPRESS (vIETNAM)
Giới thiệu công ty
Xem trang công ty
Kintetsu World Express, Inc. (KWE Corporation) was established in January 1970 in Japan. We supply the service of Freight Forwarding (air, sea, and others), Customs Brokerage, Logistics, and any business related to all of the above. With 16,390 global employees, our Long-Term Vision aims at the business expansion in the global market and improved corporate value and aspires to solidify the company as "A Global Brand Born in Japan" in order to evolve and become the "Global Top 10 Solution Partner." To rightfully earn the trust of our customers, Kintetsu World Express will challenge the design of future logistics in a changing world. This is our mission, our calling, and our promise as a "Global Logistics Partner". Kintetsu World Express Vietnam, Inc. (KWE VN) was officially established on March 28th, 2005. During the 16-year journey, all KWE VN's employees have contributed with tireless efforts to overcome difficulties and challenges for the growth and development of the Company. We honor innovation, integrity, and diversity. We commit to providing equal opportunity in the employment and have formal policies, procedures, and programs to bring out the best for our employees
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