Field Service Engineer (Kỹ Sư Hiện Trường)

GTI VIETNAM CO.,LTD

Địa điểm làm việc: Bình Dương

Hết hạn: 11/04/2024

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Provide on-site customer support to ensure the successful installation and operation of customer's metrology and inspection systems in the semiconductor industry. Also to perform troubleshooting and repair of metrology and inspection tools. This candidate will handle service issues related to various products, working directly with customers and local representatives. The candidate will fully support customer service needs and maintain service excellence.
Provide on-site field service support at customer facilities worldwide to address tool installation, emergency repair, warranty, and service contract work
Coordinate rapid response on service-related issues to both internal and external customers
Prepare service reports promptly to document issues and ensure effective resolution
Prepare and conduct service-related training for internal and external customers
Test production and diagnostics system software
Work with internal and external resources to generate product documentation including service manuals, technical support bulletins, and field service procedures
Report system design issues to improve tool performance
Produce Engineering Change Orders
The job involves up to 75% domestic and international travel
Performs other duties as assigned

Yêu cầu

· Bachelor's degree or Associate degree in a technical field like mechanical or electrical engineering
Prefer minimum 3 years of field service experience in equipment-related support in semiconductor or related industries. Direct fab experience is a plus.
Required Language: Korean/ Chinese / Taiwanese
Robot teaching or fab automation is preferred.
Demonstrated good customer interaction record with strong presentation and communication skills
Must have strong hands-on mechanical and electrical skills and demonstrated ability to troubleshoot failure in equipment and sub-systems.
Knowledge of optical metrology
Strong hands-on skillset in optical system alignment, fine-tuning, and troubleshooting
Must be self-motivated, a team player, and capable of multi-tasking
Must be customer-focused, proactive, organized, and a logical thinker

Quyền lợi

- Working time: From Monday to Friday
- Shuttle Bus from HCM/ Bien Hoa/ Thanh Pho Moi
-Participate in the training program in the US after taking up the job

Thông tin chung

Ngày hết hạn: 11/04/2024
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

GTI VIETNAM Co., Ltd. was licensed to build in March 2017, and has now been completed and put into production. The company has a modern machinery and equipment system, using many robots imported from the US, with products made from plastic and mechanical processing; metal treatment and coating; manufacturing other metal products...

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