Food & Beverage ManagerCông ty TNHH Villa Sông Sài Gòn

Operation (70%):
Oversee operations of Food and Beverage outlets, double checking daily functions and informing amendment (if any) to related departments;
Cooperate with the Head Chef in the creation of menus, beverage, and wine lists, while incorporating a menu pricing structure that will support the bottom-line goals.
Work closely with the Chef and all kitchen personnel. Provides daily communication to ensure kitchen to front-of-the-house operations.
Maintain records of special events, house counts, food covers and daily business volumes.
Implement policies and procedures for the Food & Beverage department including compliance with company standards relating to the quality of products and services, subject to Đirector's approval.
Driver to luxury experiences to guests and always maintain exceptional customer service; promptly
Ensure information is communicated effectively among all sections.
Address guest complaints in a timely manner and advise Director about appropriate actions taken.
Greet VIP clients and suggest adequate menus & services, ensuring their orders are satisfied.
Business Development (20%):
Meet & consult customers of F&B services with Sales Team;
Being the main contact point with partners, suppliers and clients;
Maintaining strong, long-lasting relationships and expanding networks in F&B industry.
Other tasks (10%)
Manage Master Wine List;
Overseeing inventory and stock control monthly;
Develop an operating budget for the department's revenue outlets; after approval, monitor and take corrective action as necessary to assure that budget goals are attained and department profits are maximized
Increase sales and minimize costs, including food, beverage
Undertake other tasks as assigned by Director;
Taking part in other projects as assigned by the Management Board