Food Service Development Supervisor

I. Job Purpose:
- To assist the Food Service Development Manager to achieve the FS Development sales and GP target.
- To assist the Food Service Development Management to develop food menu and to prepare the SOP to deliver high standard of FS items to customers.
II. Job accountabilities:
Food Service Development
- Prepare and do product GP calculation for the management's evaluation.
- Ensure the daily smooth operation of food service new items, track the sales make suggestions to upsell the products.
- Market visit to understand the current food trend and to explore new sales opportunities.
- Competitor visit and monitor competitor's activities.
- Prepare SOP for new FS's items with QA input to ensure the food service offers meet with Vietnam's standards of food safety & hygiene.
- Technical support on food service hygiene and safety on both food tool and preparation.
Store Operations
- Monitor the SOP implementation, adjust/ change accordingly to ensure food preparation is served at high standard.
- Store visit and to understand the FS issue, report to management and make any improvement.
Suppliers Management
- Continuously to negotiate with suppliers to improve on cost and manage GP%.
- Continuously to search for new and exciting suppliers to improve on the food menu.
- Coordinate with food suppliers for new business opportunity, concept to make the FS category interesting.
- Work with suppliers on technical side to make sure their products meet with good food hygiene and safety.
Marketing
- Coordinate with Marketing team to develop attractive display of food offers & POSM.
- Coordinate with Marketing & Category team to develop exciting launching promotion to attract new customers.
Training
- Closely work with the training team to ensure SOP is efficiently written and communicated, so that CSR will prepare the FS items according to the precise guidelines.
- Other ad hoc duties as and when required.