Front Desk Agent (Receptionist)

* GENERAL MISSION
- Reporting directly to the Senior Assistant Front Office Manager the GSA Front Office Supervisor is directly responsible for the day to day operations of the Front Desk whilst on duty. - On a broader scale of GSA Front Office Supervisor is to ensure that all of the hotel's guests are greeted, assisted with a level of service and welcome in a genuine warm way at all times.
* RESPONSIBITIES AND MEANS
- The GSA Front Office Supervisor is responsible and accountable for all operations in relation to the Front Desk whilst on duty. All duties and tasks performed are to be procedurally correct, timely and consistently high quality.