![KHÁCH SẠN JW MARRIOTT PHÚ QUỐC EMERALD BAY](https://i-vn.joboko.com/images/logo/201904/khach_san_jw_marriott_phu_quoc_emerald_bay.jpg)
Front Office Associate (Receptionist) Nhân Viên Lễ Tân
KHÁCH SẠN JW MARRIOTT PHÚ QUỐC EMERALD BAYĐịa điểm làm việc: Kiên Giang
Hết hạn: 09/07/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Yêu cầu công việc
English is required. Knowledge of other languages is an advantage
High school diploma/G.E.D. equivalent. Preferred related work experience
High school diploma/G.E.D. equivalent. Preferred related work experience
Quyền lợi được hưởng
Accommodation provided.
Offered three (3) meals per day including meals on the weekly days off.
Offered uniform and laundry service for uniform.
Joined in the associate activities.
Joined in the Hotel's training and development programs.
Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
Offered 5 working days/week - 2 days off/week.
Offered annual allowance of transportation for home leave.
Offered 12 vacation days/year.
Comply with government Public Holidays.
And etc.
Offered three (3) meals per day including meals on the weekly days off.
Offered uniform and laundry service for uniform.
Joined in the associate activities.
Joined in the Hotel's training and development programs.
Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
Offered 5 working days/week - 2 days off/week.
Offered annual allowance of transportation for home leave.
Offered 12 vacation days/year.
Comply with government Public Holidays.
And etc.
Nộp hồ sơ liên hệ
KHÁCH SẠN JW MARRIOTT PHÚ QUỐC EMERALD BAY
Giới thiệu công ty
Xem trang công ty
Let the beauty of Vietnam's largest island inspire every sense at JW Marriott Phu Quoc Emerald Bay Resort & Spa. Located on the shores of Khem Beach, a ribbon of shoreline considered among the most beautiful in Phu Quoc, our 5-star hotel is the ideal destination for relaxation. What was once a...
Let the beauty of Vietnam's largest island inspire every sense at JW Marriott Phu Quoc Emerald Bay Resort & Spa. Located on the shores of Khem Beach, a ribbon of shoreline considered among the most beautiful in Phu Quoc, our 5-star hotel is the ideal destination for relaxation. What was once a...
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