Front Office Supervisor

- To strictly adhere to the established operating expenses and that all costs are controlled.
- In the absence of the Front Office Management.
- To ensure that all room rate, guest data is posted and correct into the hotel property management system.
- To assist in the training of Front Office service ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
- To assist the Front Office Management in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Fusion's Standards.
- To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned tasks to the standard set, which is reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
- To assign responsibilities to subordinates implementing multi-tasking principle and to check their performance periodically.