General Manager of Indoor Golf Club

Responsible for the overall management of the indoor golf club.
Operational management: formulate and implement effective business strategies to ensure the completion of various business and management indicators issued by the group, strictly review costs and expenses, and ensure that the operating costs and expenses of the physical examination center are reasonably controlled
Service quality management: establish a standardized service system, implement company products, customer service, brand, price and other standards, monitor service quality according to company requirements, handle guest complaints and opinions in a timely manner, improve guest satisfaction, and enhance members' sense of belonging
Service capability management: Responsible for reviewing the various service training plans of the department, supervising the implementation, and guiding the department to continuously improve and update the service process and service improvement plan
Marketing management: maintenance of public relations, club brand promotion, use of network platforms and online promotion tools, cooperation and resource development of local resources in different industries, to provide members with more personalized high-end consumer experiences and activities
Personnel management: Responsible for the recruitment and planning of the team, rationally allocate human resources, implement the company's corporate culture and management system, and create a good working atmosphere
System management: supervision and promotion of projects under construction and pending maintenance, introduction and maintenance of user management systems and charging systems