General Manager - Tech Industry

POSITION OVERVIEW

We are seeking an experienced and dynamic General Manager to lead our overseas software development office. As a General Manager, you will oversee all operations, set strategic goals, and ensure the successful delivery of high-quality software products.

This role requires a strategic thinker with strong leadership skills, excellent problem-solving abilities, and a deep understanding of software development processes. You will be responsible for building the culture and team, aligning it with our corporate office, and demonstrating strong management capabilities.

RESPONSIBILITIES

Strategic Planning

• Develop and execute the strategy in alignment with the company's overall business objectives.
• Conduct market analysis to identify trends, opportunities, and competitive threats in the landscape.
• Foster a culture of innovation and continuous improvement.

Operational Management

• Oversee daily operations, ensuring efficiency and effectiveness in all processes.
• Manage budgets, allocate resources, and ensure the financial health of the office.
• Implement and monitor key performance indicators (KPIs) to measure success and drive improvement.

Leadership and Team Development

• Lead and manage the team, fostering a culture of innovation, collaboration, and continuous improvement.
• Develop and implement strategic plans to achieve company goals and objectives.
• Ensure effective communication between the overseas office and our headquarters in Toronto, Canada.
• Mentor and develop team members, promoting professional growth and development.
• Build and maintain a strong team culture aligned with the corporate office.
• Set performance goals and conduct regular performance reviews.

Product and Quality

• Ensure the delivery of high-quality software products that meet customer needs and align with company goals.
• Collaborate with product management and development teams to define project scopes, timelines, and deliverables.
• Drive innovation in software development practices, tools, and technologies.

Processes and Procedures

• Establish, document, and continuously improve processes and procedures to ensure operational efficiency and quality.
• Implement best practices in project management, software development, and quality assurance.
• Communicate technology strategies and project updates to senior management and other key stakeholders.

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field (MBA preferred).
• Proven experience (typically 10+ years) in a senior technology management role, preferably in a company with 100-150 employees.
• Strong understanding of software development processes, methodologies, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Strategic thinker with the ability to drive innovation and growth.
• Experience managing budgets and financial oversight.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Fluent in English.

• Salary: Competitive (based on skills and experience);
• Performance appraisal every year;
• Attractive bonus every year;
• Breakfast Allowance;
• Health care program up to $2000/year;
• Happy Times;
• Opportunities to train/work in Canada;
• International, open, and respectful working environment;
• Sport activities: Football, swimming;
• Yearly company trip;
• Team building activities;
• Technical seminar in the company;
• Social Insurance, Health Insurance, Unemployment Insurance, Annual Health Check, and Others as Vietnamese Labor Code and Company Policy;
• Flexible working time: From 7:00 AM - 9:00 AM To 4:30 PM - 6:30 PM, Monday-Friday.