giám sát quản lý cụm cửa hàng/ store Operation Supervisor

- To support AM on daily store operation management and reporting
- Lead the stock take processes
- Takeover new store from setup team
RESPONSIBILITIES (Main and detail information)
1 Monitor & ensuring all store are operating as per Standard Operation Procedure & Guideline.
2 Manage & ensure operational efficiency in each store.
3 Review & work for improving of enthusiastic and professional standard of customer service.
4 Providing leadership by example & direction to all employees.
5 Manage inventory control and meet or exceed inventory goals
6 Providing decision making with clear direction for performance improving or solve problem.
7 Setting employee and team goals and appropriate rewards for achievements.
8 Recruitment, training, development and succession of high performing
9 Coach, monitor, and develop team members for improved performance and recognize excellent performance.
10 Conduct performance appraisals for and coach development of staff on a regular basis.
11 Coordinate & manage annual stock take follow procedure & completion.
12 Manage 12 - 15 stores.