giám sát tiền sảnh - Front Office Supervisor

Grand Mercure Danang HOTEL

Địa điểm làm việc: Đà Nẵng

Hết hạn: 09/02/2023

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Việc làm Front Office Supervisor

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Mô tả công việc

Ensure Outstanding customer care at all times.
Maintains a friendly, cheerful and courteous demeanour at all times.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

Yêu cầu công việc

Strong written and verbal communication skills
Ability to lead and motivate a team
Associate degree or higher (ideally in hospitality)
Previous front office supervisor experience
Fluent in English

Quyền lợi được hưởng

Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Nộp hồ sơ liên hệ

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Grand Mercure Danang HOTEL

Giới thiệu công ty Xem trang công ty

We are Grand Mercure Danang, a proud member of the AccorHotels, offer an Upscale International address of distinction. This property, situated on the exclusive settings of the Green Island, right in the heart of Danang city, offers 272 beautifully designed rooms with natural day light and panoramic views over the Danang bay. Let join Grand Mercure Danang and grow your career with us!

Quy mô công ty

Từ 101 - 500 nhân viên

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