Plan and work with SSM for weekly, monthly, quarterly and yearly activities to drive sales
Monitor daily sales performance;
Monitor conversion rate (visitors - placement tests- sales) daily;
Follow up bookings daily;
Monitor
telesales activities at centre;
Monitor sales and care team in their customer care tasks to make sure the services are professional;
Conduct Workshop/Training for team member;
Arrange staff working schedule;
Complete reports: weekly, monthly or as required;
Verify weekly monthly new sales report;
Verify Non-standard Working Hours Report;
Review Unearned Revenue Reports and take immediate action on any outstanding payments.
3 years experience in working in administration and customer services. Sales experience is preferable;
Experience in supervision position;
University degree, major in English;
Good communication skills both in English and Vietnamese;
Good leadership and management skills;
Good analysis & problem solving skill;
Be able to well manage and organise the job;
Be careful and details;
Training, delegation & coaching skill;
Basic knowledge in finance.