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Growth Product Manager

CÔNG TY CỔ PHẦN REVERSAL

Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 06/12/2024
Thu nhập: Cạnh tranh
Loại hình: Toàn thời gian
Chức vụ: Nhân viên

Mô tả công việc

Mô tả Công việc
Employment Type: Full-time
Reports to: CEO
About Us:
Building on our success in Europe, we're now focused on transforming Vietnam's gig economy. Our dynamic startup connects service providers with clients through an innovative mobile platform, delivering a seamless and reliable experience. We're currently at the MVP stage and are seeking a Growth Product Manager to drive key growth metrics, including acquisition, activation, conversion, retention, and monetization. Your role will involve attracting and engaging customers, gathering valuable user feedback, and implementing data-driven improvements to maximize our market impact.
Primary Objective:
We are looking for a dynamic, results-oriented Growth Product Manager. Ideal for a strategic thinker with a passion for identifying and capitalizing on growth opportunities, this role focuses on driving customer acquisition, engagement, and retention through data-driven strategies while continuously refining the product to enhance the user experience and prepare for full-scale market success.
Key Responsibilities
Growth strategy development: Design and execute data-driven strategies to increase customer retention, engagement, and purchase frequency, aligned with business objectives.
User acquisition & onboarding: Lead cross-channel campaigns (social media, partnerships, grassroots) and optimize the onboarding experience to improve user satisfaction and retention.
Customer segmentation & personalization: Leverage customer data to create targeted segments, crafting personalized journeys and touchpoints to enhance engagement.
Retention-focused campaigns: Develop multi-channel retention campaigns (e.g., email, SMS, app notifications) to drive repeat purchases and loyalty.
Customer journey mapping: Map and optimize the customer journey, creating seamless and engaging experiences to build long-term relationships.
Loyalty & location-based offers: Integrate loyalty programs and location-based offers to encourage frequent interactions and repeat business.
Customer feedback & product improvement: Actively collect and analyze user feedback to guide iterative product enhancements.
Experimentation & optimization: Design and conduct A/B tests and experiments to validate growth hypotheses, optimizing product features and campaigns.
Risk management & project oversight: Identify and mitigate project risks, conducting post-project reviews to drive continuous improvement.
Cross-functional collaboration: Work with product, marketing, IT, and CRM teams to ensure alignment with customer-focused strategies and objectives.
Metrics tracking & reporting: Monitor, analyze, and report on growth metrics to enhance customer lifetime value and engagement.
Growth strategy development: Design and execute data-driven strategies to increase customer retention, engagement, and purchase frequency, aligned with business objectives.
User acquisition & onboarding: Lead cross-channel campaigns (social media, partnerships, grassroots) and optimize the onboarding experience to improve user satisfaction and retention.
Customer segmentation & personalization: Leverage customer data to create targeted segments, crafting personalized journeys and touchpoints to enhance engagement.
Retention-focused campaigns: Develop multi-channel retention campaigns (e.g., email, SMS, app notifications) to drive repeat purchases and loyalty.
Customer journey mapping: Map and optimize the customer journey, creating seamless and engaging experiences to build long-term relationships.
Loyalty & location-based offers: Integrate loyalty programs and location-based offers to encourage frequent interactions and repeat business.
Customer feedback & product improvement: Actively collect and analyze user feedback to guide iterative product enhancements.
Experimentation & optimization: Design and conduct A/B tests and experiments to validate growth hypotheses, optimizing product features and campaigns.
Risk management & project oversight: Identify and mitigate project risks, conducting post-project reviews to drive continuous improvement.
Cross-functional collaboration: Work with product, marketing, IT, and CRM teams to ensure alignment with customer-focused strategies and objectives.
Metrics tracking & reporting: Monitor, analyze, and report on growth metrics to enhance customer lifetime value and engagement.

Yêu cầu

Yêu Cầu Công Việc
Project & team management: Proven ability to manage projects and lead teams effectively.
English proficiency: Strong command of written and spoken English.
Leadership & communication: Excellent leadership, verbal, and written communication skills.
Strategic & analytical thinking: Strong strategic planning, analytical, and problem-solving skills.
Technical knowledge: Familiarity with mobile app development processes and relevant technologies.
Business acumen: Experience in business planning, including revenue projections and budget management.
Adaptability: Comfortable in a fast-paced startup environment with a proactive mindset.
Collaboration: Team-oriented and focused on driving group success.
Qualifications
Experience: 4-5 years in growth product management, preferably in mobile app development, e-commerce, or the gig economy.
Education: Bachelor's degree in Business, Marketing, or a related field.
Technical skills: Understanding of app development processes and A/B testing methodologies.
Startup mentality: Ability to thrive in fast-paced, evolving environments.
Growth hacking expertise: Demonstrable experience in growth hacking, experimentation, and product optimization.
Analytics proficiency: Skilled with analytics tools and iterative improvement methods for product and marketing initiatives.
Note: The candidate must have strong English skills, as we will work entirely in English.

Quyền lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương

Thông tin khác

Địa điểm làm việc
Hồ Chí Minh
Vinhome Central Park, 208 Nguyen Huu Canh, Ward 22, Binh Thanh District, Ho Chi Minh City

Thông tin chung

  • Thu nhập: Cạnh tranh

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Hạn nộp: 06/12/2024
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