Guest Experience AgentMelia Hồ Tràm Beach Resort
Nơi làm việc: Bà Rịa - Vũng Tàu
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 20/06/2024
Hạn nộp: 22/07/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
1. Achieve positive outcomes from Guest queries in a timely and efficient manner
2. Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
3. Attend the Executive Lounge and Executive Floor Reception (The Level)
4. Ensure that GEX Director is kept fully aware of any relevant feedback from guests and, or, other departments
5. Demonstrate a high level of customer service at all times
6. Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
7. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
8. Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
9. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
10. Comply with hotel security, fire regulations and all health and safety legislation
11. Act in accordance with policies and procedures when working with front of house equipment and property management systems
12. Follow company brand standards
2. Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
3. Attend the Executive Lounge and Executive Floor Reception (The Level)
4. Ensure that GEX Director is kept fully aware of any relevant feedback from guests and, or, other departments
5. Demonstrate a high level of customer service at all times
6. Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
7. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
8. Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
9. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
10. Comply with hotel security, fire regulations and all health and safety legislation
11. Act in accordance with policies and procedures when working with front of house equipment and property management systems
12. Follow company brand standards
Yêu cầu công việc
- College Degree or above
- Vietnamese - Excellent level, written & spoken
English - Good level, written & spoken
- Knowledge of third language is an advantage
- Proficiency in Microsoft Office software: Word and Excel, PowerPoint
- Experience in international hotels in the same position is preferable.
- Vietnamese - Excellent level, written & spoken
English - Good level, written & spoken
- Knowledge of third language is an advantage
- Proficiency in Microsoft Office software: Word and Excel, PowerPoint
- Experience in international hotels in the same position is preferable.
Quyền lợi được hưởng
- International working environment
- Attractive salary
- 13th month salary
- Birthday benefit
- Duty Meals
- Annual Outing Trip
- Special room rate as per Melia Hotels International policy
- Attractive salary
- 13th month salary
- Birthday benefit
- Duty Meals
- Annual Outing Trip
- Special room rate as per Melia Hotels International policy
Giới thiệu công ty
Melia Hồ Tràm Beach Resort việc làm
Ấp Gò Cà, xã Phước Thuận, huyện Xuyên Mộc, tỉnh Bà Rịa Vũng Tàu
Quy mô: Từ 10 - 25 nhân viên
Việc làm tương tự
NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG CÁ NHÂN LCB 5TR
Nguyễn Hồng Phương
7.000.000 đ - 25.000.000 đ/tháng
Bà Rịa - Vũng Tàu
27/10/2024
Nhân Viên Chăm Sóc Khách Hàng
Công ty TNHH Nha khoa Việt Nga
7 - 8 triệu
Bà Rịa - Vũng Tàu
06/10/2024
Nhân Viên Chăm Sóc Khách Hàng (Lĩnh Vực Logistics)
Công Ty TNHH TM DV Giao Nhận Vận Tải Long Phú
Thỏa thuận
Bà Rịa - Vũng Tàu
25/10/2024
Technical Customer Service Supervisor
O-I BJC Vietnam (The Branch of Malaya Vietnam Glass Limited)
Thỏa thuận
Bà Rịa - Vũng Tàu
05/10/2024
Customer Service
Chi Nhánh Công Ty TNHH Kỹ Nghệ Gỗ Hoa Nét - Mỹ Phước 3
Thỏa thuận
Bà Rịa - Vũng Tàu
02/10/2024
Nhân Viên Hỗ Trợ Khách Hàng Tiểu Thương - Lương 9 - 12 Triệu, Techcombank Miền Bắc - Miền Trung - Miền Nam
Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank)
9 - 12 triệu
Hà Nội, Hồ Chí Minh, Đà Nẵng, Cần Thơ, Hải Phòng, An Giang, Bà Rịa - Vũng Tàu, Bắc Giang, Bắc Ninh, Bình Dương, Đồng Nai, Gia Lai, Lạng Sơn, Long An, Phú Thọ, Quảng Nam, Vĩnh Long
18/10/2024
Vị trí Guest Experience Agent do công ty Melia Hồ Tràm Beach Resort tuyển dụng tại Bà Rịa - Vũng Tàu, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Guest Experience Agent hoặc công ty Melia Hồ Tràm Beach Resort ở các link phía trên
Giới thiệu công ty
Melia Hồ Tràm Beach Resort việc làm
Ấp Gò Cà, xã Phước Thuận, huyện Xuyên Mộc, tỉnh Bà Rịa Vũng Tàu
Quy mô: Từ 10 - 25 nhân viên