Guest Service Agent (Iris Lounge)

Handle guest check-ins and check-outs efficiently and professionally.
Prepare and maintain the lounge area, ensuring all amenities (e.g., fruits, water, etc.) are properly set up
Ensure cleanliness and readiness of the lounge at all times to provide a welcoming atmosphere for guests
Review the club guest list, identifying VIPs, birthday guests, and those celebrating special occasions
Report the number of club guests utilizing Happy Hour to the Chef for accurate service planning
Arrange VIP room amenities as required
Monitor and request additional supplies for any out-of-stock items to maintain seamless operations
Conduct an end-of-day inventory check (e.g., water, wine, soft drinks) and submit a report on remaining stock
Perform other tasks assigned by Department Head.