guest service center agent / Nhân viên Tổng Đài (6 months contracts) - danang marriott resort & spaMarriott Da Nang Resort & Spa, Non Nuoc Beach Villas

Promptly and courteously attend to telephone calls and text messages, directing as appropriate
Provide information on hotel facilities and services
Concierge services including booking activities, dining reservations and transport
Provide detailed information about points of interest in the area
Arrange services required for guests with special needs
Ensure guest special requests are efficiently completed
Follow emergency and safety procedures
Provide direction to guests requiring guidance and offer any further assistance, as required
Other related duties as assigned by the management