[Hà Nội] Technical Support - M365

CMCSoft

Địa điểm làm việc: Hà Nội

Hết hạn: 31/08/2023

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

We are looking for M365 Adoption Specialist who will pro-actively guide the end-user community in understanding and adopting the Microsoft Office 365 cloud applications. M365 Adoption Specialist have knowledge of SaaS services of public clouds such as Microsoft 365/Google Workspace to help customers transform the environment from On-Prem infrastructure to a more collaborative, Teamwork environment on available services of public cloud infrastructures. This role will utilize team leadership and stakeholder management to deliver high quality O365 adoption.

Responsibilities

Be responsible for the planning, designing and implementation of M365 projects.
Provide ultimate responsibility for design, architecture, and support of Microsoft Active Directory, Microsoft Exchange, Office 365 and key subcomponents.
Project & Change Management: Develop strong relationships with stakeholders, providing guidance and support throughout the full project life cycle
Promote new ways of working, implementing change initiatives, creating & implementing new training initiatives
Work with our internal clients to conduct business analysis and requirement gathering to advise best business practices through implementation of Office 365 solutions
Work within technical project teams to analyze requirements and resource appropriate skillsets within project timelines
Assist in formulating functional and technical documentation as required
Create user and training documentation and help facilitate formal training classes with a focus on advising, designing, implementing adoption material
Train and coach end users in Microsoft Office 365 environments
Deep understanding of customers concerns and thoughts regarding the use of products and the ability to troubleshoot as needed

Qualifications

2+ years of experience working with Office 365 / Microsoft 365 systems.
In-depth technical knowledge and experience in MS Office 365 Cloud technology and good overall knowledge in Information Technologies
Exceptional ability to communicate and foster positive business relationships
Strong understanding of how to use the Microsoft 365 platform as a power user required, Teams, OneDrive, Outlook and SharePoint Online
Demonstrated experience in applying proven written and verbal communication, analytical and problem-solving skills to ensure that deliverables meet specifications
Capable of effective resource management
Strong relationship development and stakeholder management skills
Ability to work across multiple teams and departments and with a diverse clientele
Self-motivated and driven to achieve professional success
Ability to manage workload and time according to defined deadlines
Experience in managing a diverse group and training each according to company standards
Ability to establish milestones and keep all team members on task
Deep understanding of customers concerns and thoughts regarding the use of products and the ability to troubleshoot as needed
The ability to be a team player
The ability and skill to train other people in procedural and technical topics
Strong communication and collaboration skills

Certification & other experience should have

Have a certificate related to Microsoft 365 (Teams Administrator Associate, Messaging Administrator Associate, Modern Desktop Administrator Associate, Identity and Access Administrator Associate, Azure Security Engineer Associate, Microsoft 365 Security Administrator Associate, Enterprise Administrator Expert...)

Benefits:

Highly competitive salary and bonus, plus several additional benefits
Earnings up to 15 months salary/year (including salary and bonus for personal KPIs)
Productivity bonus added according to the business results of the Company
Welfare package of Holiday, Tet, Group's birthday 9 million/year
Consider periodic salary increases once a year. Or an unexpected pay rise based on personal accomplishment
Opportunity to work on challenging international projects
Being part of a rapidly expanding organization
Possibility to gather certificates and participate in world-class courses
Have a certificate related to Cloud AWS (AWS Certified Solutions Architect, AWS Certified SysOps Administrator)
Have a certificate related to hypervisor technologies (VMware, Hyper-V, Xen)
Experience in designing, building, and operating enterprise scale IT infrastructures.
Familiarity with discovery and migration toolkits.

Thông tin chung

Ngày hết hạn: 31/08/2023
Thu nhập: Thu nhập 20,000,000 - 30,000,000 VNĐ

Giới thiệu công ty Xem trang công ty

Công ty Giải pháp Phần mềm CMC (CMCSoft) – thành viên của tập đoàn Công nghệ CMC (CMC Corporation), là một trong những công ty phần mềm hàng đầu Việt Nam. Chúng tôi cung cấp các sản phẩm và giải pháp hàng đầu cho các lĩnh vực tài chính, bảo hiểm, chính phủ, giáo dục đào tạo, quản lý nguồn lực...

Quy mô công ty

Từ 101 - 500 nhân viên

Chia sẻ: