[Hai Phong/Freight Forwarding] Senior Operation Project Manager

Mô tả Công việc
Key Responsibilities
· Project & Shipment Execution:
o Oversee daily sea, air, and land freight operations, focusing heavily on specialized or project cargo handling.
o Plan, monitor, and manage complex transport schedules from origin booking to final site delivery.
o Coordinate route surveys, special permits, heavy-lift equipment, and customs clearance procedures for high-value or project shipments.
· Team & Resource Management:
o Lead, mentor, and evaluate the performance of operations, customer service, and documentation teams.
o Allocate manpower, fleet resources, and vendor capabilities to meet tight project deadlines.
· Network & Vendor Management:
o Build and maintain relationships with overseas agents, global carriers, shipping lines, and local subcontractors.
o Negotiate freight rates, service contracts, and spot pricing to optimize profit margins.
· Compliance & Quality Control:
o Ensure strict adherence to international trade regulations, AMS/ISF filings, dangerous goods handling rules, and local customs compliance.
o Handle service escalations, customer complaints, and post-shipment root-cause analyses.
· Financial & P&L Oversight:
o Track project budgets, monitor department Key Performance Indicators (KPIs), and assist finance with debt collection and invoicing reviews.
o Prepare regular operational and financial reports for top management.
Requirements & Qualifications
· Education: Bachelor's Degree in Logistics, Supply Chain Management, International Business, or a related field.
· Experience:
o 6-8+ years of operational and project management experience in freight forwarding or import-export.
o Direct experience handling project cargo, heavy-lift, or cross-trade / multimodal shipments is a strong advantage.
· Certifications: PMP (Project Management Professional) or supply chain certifications are a plus.
· Skills:
o Strong negotiation, problem-solving, and crisis-management abilities.
o Proficiency in freight management software, MS Office, and ERP systems.
o Fluent in English (additional languages like Chinese or regional trading languages are often preferred).