Hanoi - Business Analyst (Korean Speaking & Game Industry)_TS022001-ClientBA

Trách nhiệm công việc
Analyst take responsibilities of defining the functions and scope of the task with the headquarters in Korea and overseas subsidiaries.
Create a plan (story board) and collaborate with the developers to establish and implement a plan.
Operate live services, performs all activities to improve services in a timely manner
Be responsible for planning/operating to increase customer satisfaction through continuous traffic analysis and user behavior analysis.
Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Conduct meetings and presentations to share ideas and findings.
Perform requirements analysis.
Document and communicate the results of your efforts.
Effectively communicate your insights and plans to cross-functional team members and management.
Gather critical information from meetings with various stakeholders and producing useful reports.
Work closely with clients, technicians, and managerial staff.
Provide leadership, training, coaching, and guidance to junior staff.
Allocate resources and maintaining cost efficiency.
Ensure solutions meet business needs and requirements.
Perform user acceptance testing.
Manage projects, develop project plans, and monitor performance.
Update, implement, and maintain procedures.
Prioritize initiatives based on business needs and requirements.
Serve as a liaison between stakeholders and users.
Monitor deliverables and ensuring timely completion of projects.
Other related tasks required by Director
Kỹ năng & Chuyên môn
A bachelor's degree
Major in IT or related field is a plus
Proficiency in Korean skills;
Middle/senior BA and service planning for at least 5 years;
Be able to develop a middle/senior development plan and perform independent tasks;
PC/Mobile game content planning and live service experience (service enhancement);
Have knowledge of the global gaming business and services;
Ability to communicate seamlessly with multiple collaborative departments, including development/business;
Lead work attitude and logical thinking skills;
Experience in writing MRD, PRD, and plans;
Phúc lợi dành cho bạn
Mandatory Insurance as Labor Law Regulations
Salary review once per year
13-month salary
Annual bonus
Annual leave, sick leave, maternity leave, paternity leave, as follow Labor Law
05 days paid sick leave & special leaves
Monthly Family Day off-work (Friday of salary-pay week)
Refresh Day/ Picnic Day (once per year)
Vacation Day/ Company Trip (once per year)
Golf Lesson
Learning & Development budget: $300 gross/person/ year
Premium Healthcare Insurance (PTI)
Periodical Health Examination (yearly)
Happytime (first Friday of month)
Overtime support meal
Others: Gifts for Birth delivery, wedding, funeral, Women's Day, Mid-autumn, Tet giftset