[HCM] Admin Executive (for Tech Dept)

JOB OVERVIEW
The role of the IT Admin Representatives is working to ensure all IT paper works follow the internal process and kept track. This position can follow and propose the idea to Kaizen the current process, system can manage IT inventory, licence, contract...
WHAT YOU'LL DO
1. Help Desk (30%)
Ensure to deliver good IT quality to support all users at Back Office, Hubs and Stores.
Monitor, predict and handle all IT issues/requests via ticket.
2. IT Admin (70%)
Manage and monitor IT contracts, licensing and notice to the team for renewal.
IT Inventory Management: Track and monitor status of laptop, monitor, camera, system and network devices...
Ensure IT equipment stock are adequate for all users and stores.
Devise ways to optimize inventory control procedures.
Propose software/tools to monitor device status and document characteristics of inventory.
Plan to orders replenish stock avoiding insufficiencies or excessive surplus.
Work with stakeholder to clarify the info, terms, [protected info] the contract and support on the payment process.
Report to upper management on stock levels, issues etc.
WHAT WE CAN OFFER
Competitive salary & allowances
13th month salary
12 annual leave days
24/7 accident insurance
Internal discount (-50%) for brands of Pizza 4P's, Ippudo, About Life Coffee, etc