[hcm] - Client Service - international freight service staffAPL Logistics Vietnam Company Limited
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Xuất - Nhập khẩu, Hàng hải, Thống kê, Người giúp việc/ Phục vụ/ Tạp vụ, Giao nhận/ Vận chuyển/ Kho bãi
Lương: Cạnh tranh
Hình thức: Thực tập
Ngày đăng: 02/12/2021
Hạn nộp: 30/12/2021
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
1. Handle IFS nomination account (75%)
Execute established processes and audit measures to support and meet customers' requirements at the agreed level.
Execute and adhere to customers service requirements from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.
Problem resolution - ensure issues are tackled immediately and escalate to Customer Service Team Lead / Supervisor when there is potential cost impact.
Continuously identify service gaps, make recommendations, and implement solutions to enhance greater customers satisfaction.
Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into our operating system
Work closely with overseas KAM/ Product team to support them in current biz and new biz.
Establish and strengthen relationships with service providers: carriers, trucking companies, vendors, etc.
Involve in Process Improvement
2. Upselling - freehand local accounts (25%)
Support and develop Vendor Logistics Program with the aim of deepening business relationships and securing new businesses.
Execute established processes and audit measures to support and meet customers' requirements at the agreed level.
Execute and adhere to customers service requirements from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.
Problem resolution - ensure issues are tackled immediately and escalate to Customer Service Team Lead / Supervisor when there is potential cost impact.
Continuously identify service gaps, make recommendations, and implement solutions to enhance greater customers satisfaction.
Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into our operating system
Work closely with overseas KAM/ Product team to support them in current biz and new biz.
Establish and strengthen relationships with service providers: carriers, trucking companies, vendors, etc.
Involve in Process Improvement
2. Upselling - freehand local accounts (25%)
Support and develop Vendor Logistics Program with the aim of deepening business relationships and securing new businesses.
Yêu cầu công việc
University graduation
Having minimum 5-year-working experience in International freight forwarding/
International logistics environment and track record in Customer Services and/or Account management.
Having good knowledge of Vietnam logistics landscapes is an advantage.
Good at communication in Vietnamese and English
Good at Problem Solving
Good at Excel, Word, PPT
Having minimum 5-year-working experience in International freight forwarding/
International logistics environment and track record in Customer Services and/or Account management.
Having good knowledge of Vietnam logistics landscapes is an advantage.
Good at communication in Vietnamese and English
Good at Problem Solving
Good at Excel, Word, PPT
Quyền lợi được hưởng
Thông tin khác
Nơi làm việc:
Hồ Chí Minh
Cấp bậc:
Nhân viên
Kinh nghiệm: 5 - 8 Năm
Lương: Cạnh tranh
Ngành nghề: Vận chuyển / Giao nhận / Kho vận, Hàng hải, Xuất nhập khẩu
Hết hạn nộp: 30/12/2021
Hồ Chí Minh
Cấp bậc:
Nhân viên
Kinh nghiệm: 5 - 8 Năm
Lương: Cạnh tranh
Ngành nghề: Vận chuyển / Giao nhận / Kho vận, Hàng hải, Xuất nhập khẩu
Hết hạn nộp: 30/12/2021
Nộp hồ sơ liên hệ
Bằng cấp: Đại học Độ tuổi: Không giới hạn tuổi Hình thức: Nhân viên chính thức Thời gian thử vi
APL Logistics Vietnam Company Limited
Giới thiệu công ty
APL Logistics Vietnam Company Limited việc làm
17 Bà Huyện Thanh Quan
Quy mô: Từ 101 - 500 nhân viên
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Vị trí [hcm] - Client Service - international freight service staff do công ty APL Logistics Vietnam Company Limited tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về [HCM] - Client Service - International Freight Service Staff hoặc công ty APL Logistics Vietnam Company Limited ở các link phía trên
Giới thiệu công ty
APL Logistics Vietnam Company Limited việc làm
17 Bà Huyện Thanh Quan
Quy mô: Từ 101 - 500 nhân viên