Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Danone Wave, Siemens, Ocean Spray, and many more. For additional information, visit our website EDI Integration and End-to-End Supply Chain Solutions
Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact. The Implementation Consultant primary responsibility is to establish the connectivity between the trading partner and TrueCommerce EDI solutions. The Implementation Consultant will be focused on communicating with our customers' trading partners addressing technical and business process needs, problems and concerns relating to an EDI connection.
Job Description
We value our employees with competitive benefits and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! This role is an onsite opportunity. As an Implementation Consultant, you will:
Configure setup, partner relations, cross references, etc.• Perform testing with trading partners and customers.
Inform and coordinate trading partner test activities with customer.• Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.
Work closely with
Project Manager or Implementer to align on progress.• Participate in problem solving activities; escalate to relevant teams.
Report to team management as well as involved project coordinators• Provide the mapping team with the analysis required to build a new map.
Work with the mapping team to ensure completion of mapping requests.
Work with the connectivity team to ensure communication setup.
Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.
Analyze and document trading partner requirements.
Requirement for Success
Working time: 40 hours/Week. Monday - Friday. Main shift: Swing 1PM - 10PM
Flexible working in shifts to support project: Day shift (9AM - 6PM), or Split shift: 8 AM - 12 PM (in office) and 8 PM - 12 AM (work from home)
Experience in system implementation, software support, client services is highly preferred.
Understanding FTP, AS2 or X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE, etc. is a plus
Proficient English skills, verbal & written
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