[HCM] Công Ty DHL Express Việt Nam Tuyển Dụng Thực Tập Sinh Commercial, Trợ Lý Nhân Sự, Tư Vấn Viên Chăm Sóc Khách Hàng Full-time 2023

COMPANY INTRODUCTION
DHL - The Logistics company for the world DHL is the global market leader in the logistics industry and "The Logistics company for the world". DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 300,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. DHL is part of Deutsche Post DHL. For the latest news and happenings about DHL in Asia Pacific, visit [protected info]
HR Assistant (L&D and Employee Experience)
Mức lương: Thỏa thuận - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Địa điểm: Hồ Chí Minh - Chuyên môn: Hành chính, Nhân sự - Tính chất công việc: Toàn thời gian
JOB DESCRIPTION
Training arrangement: To support training arrangement interm of registration & material preparation
Employee program: Coordinate and support Health & Wellbeing program, also other initiatives to drive the country's engagement level.
Communication: To coordinate and support the various HR communication activities related to L&D and employee experience program.
Employee Surveys: To coordinate and support conducting surveys.
Liaise with external stakeholders to provide high-quality service.
Assist L&D and Employee Experience Manager as required.
REQUIREMENTS
Skills & Qualification
Software skills (Word, advanced Excel, PowerPoint, etc.)
Communication skills: spoken and written in English and Vietnamese (Excellent)
Fresh graduated candidates are welcomed
Competency segment 'Business'
Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.
Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses on self and others to achieve targets aligned with business goals.
Competency segment 'Leadership'
Teamwork: Works cooperatively with others to achieve targets and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
Competency segment 'Personal'
Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures, and agreements. Builds others' trust in own professionalism, integrity, expertise, and ability to get results.
Communication: Provides both verbal and written information in a timely, clear, and concise manner. Expresses ideas effectively, adjusting style, tools, and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self Management: Remains calm, objective, and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.
BENEFITS
Strong career support & lots of opportunities in an international environment.
Professional coaching & feedback culture
Respect and Results culture
Multifarious engagement activities under "Best Day Everyday" - our Health & Well-being program
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/7/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Customer Service Advisor (Frontline)
Tính chất công việc: Toàn thời gian - Địa điểm: Hồ Chí Minh - Chuyên môn: Hành chính, Nhân sự - Kinh nghiệm: Yêu cầu ứng viên phải có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Accept and register bookings for DHL services.
Offer alternatives to customers and seize upselling and cross-selling opportunities of valued added services (e.g., Sales Leads, shipment insurance) during interaction with the customer.
Respond to customers consistently and confidently by providing accurate information in all areas, such as customs requirements, transit time, and prices.
Enhance service experience in DHL by exercising professionalism and empathy when dealing with each customer's varying needs and demands.
Liaise with Operations and other departments to quickly and efficiently resolve customer issues and queries.
Highlight areas for improvement with suggested solutions to improve DHL's procedures, technology, and service to enhance customers' experience with DHL.
Adhere to global CS procedures while maintaining discretion to exercise flexibility to customers' needs within reasonable limits in consultation with CS supervisors and managers.
Assist the supervisors (if applicable) in carrying out relevant CS orientation/training programs for new or existing CS staff.
REQUIREMENTS
2 years experience in a Customer Contact Centre or Telesales environment in a service industry (preferable)
Diploma in Business (preferable) or equivalent
Fluent in English
BENEFITS
Strong career support & lots of opportunities in an international environment.
Professional coaching & feedback culture
Respect and Results culture
Multifarious engagement activities under "Best Day Everyday" - our Health & Well-being program
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/7/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Commercial Intern (Program & Training)
Tính chất công việc: Thực tập; Toàn thời gian - Địa điểm: Hồ Chí Minh - Chuyên môn: Business/ Data Analyst, Business Intelligence(Phân Tích Kinh Doanh); Hành chính, Nhân sự - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận
JOB DESCRIPTION
Support the development of data models, dashboards, and visualizations to present findings effectively.
Assist in gathering and cleaning data from various sources, ensuring accuracy and completeness.
Participate in data quality assurance efforts to ensure data integrity and reliability.
Support "New Sales Academy" & "Discovery Event" rollout: Training material preparation, training admin.
Support shooting & making video for "Practice Sell Like Never Before", Commercial events.
REQUIREMENTS
Currently pursuing a
Bachelor's in Business Analytics, Data Science, Computer Science, or a
related field.
Passionate in data
manipulation and analysis using tools such as Python, SQL, VBA, or
similar.
Acknowledge of data
visualization techniques and tools (Power BI) is a plus.
Available to work at
least 3 days/week
Good English in both
writing & speaking
Other Tool skills:
Excel, PowerPoints, Canvas, Video shooting & designing
Can-do attitude &
commitment to excel
Team Player
BENEFITS
Strong career support & lots of opportunities in an international environment.
Professional coaching & feedback culture
Respect and Results culture
Multifarious engagement activities under "Best Day Everyday" - our Health & Well-being program
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/7/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW