[HCM] Công Ty Dược Phẩm Pharmacity Tuyển Dụng Nhân Viên CRM Marketing Full-time 2023

COMPANY INTRODUCTION
Established in November 2011, Pharmacity is proud to be the top modern and convenient retail pharmacy chain in Vietnam. Our vision is "pharmacity is the most convenient pharmacy chain where customers fully entrust their health and wellness in Vietnam". With 2,200 dedicated and experienced Pharmacists across the country, Pharmacity serves customers faithfully with medicines from trusted sources, great care and giving a great customer experience. Pharmacity has opened more than 500 hundred pharmacies across 15 cities and provinces. By 2021, to ensure the convenience for customers to reach out to Pharmacity, we will spread our footprint to 1000 stores and strengthen our leading position in the Vietnamese pharmacy market.
CRM Specialist
Kinh nghiệm: Yêu cầu ứng viên phải có kinh nghiệm - Mức lương: Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng; Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng - Địa điểm: Hồ Chí Minh - Chuyên môn: Marketing, Truyền Thông, PR - Tính chất công việc: Toàn thời gian
JOB DESCRIPTION
Job Purpose or Summary
CRM Specialist will support CRM Department on the execution of Pharmacity CRM campaign & user growth, all member activities planning and campaigns management.
Main Responsibilities
1. CRM Campaigns planning
In charge of planning and delivering CRM execution aligning with the CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
Lead full campaign process including: Analysis, Planning, Visuals, Execution & Review (report).
Collaborate with other stakeholders to ensure delivering the execution of CRM campaigns on time with effectiveness.
Tech & Data driven to quickly adapt/ learn & utilize systems.
Development of testing strategies to guarantee the most efficient approach for loyal customers.
Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.
Initiatives on new tactics/approaches to drive quick performance (sales, engagements,..)
2. CRM operation
Collaborate with other stakeholders to effectively manage Salesforce and related CRM Systems with some highlight responsibilities:
Marketing Automation Control & Management
EDM management: Design and implement direct email marketing campaign.
Product Recommendation & Personalization.
3. Process paperwork and payments.
4. Comply with the Company's processes, procedures, regulations, and standards.
5. Do alignment about the individual KPIs with the direct line manager and ensure the target achievement.
REQUIREMENTS
Bachelor's Degree in Marketing or related studies.
Good at English.
Microsoft Office (Excel, Word, PowerPoint), Microsoft AX, other Digital systems & dashboards.
1.5 to 2 years of working experience working with sales dashboards/ Data analytics in the related position.
Data-oriented work experience with good analytical capabilities is a plus.
Excellent Excel & PowerPoint capabilities.
Experience in CRM systems and Marketing platforms.
Highly detail-oriented with good organizational skills.
Effective verbal & written communication.
Trend catcher on Techs/News/Lifestyle to support for MKT ideas & CRM ideas.
BENEFITS
During probation time, 100% of salary is paid
Social Insurance on gross basic salary
13th month salary, KPI bonus (Based on Individual KPI and Company Result)
Annual salary review
Premium Health Insurance for employees
Annual health check
Voucher (Onboarding, Birthday gifts, Flash sales,...)
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/9/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW