[HCM] Công Ty Nghiên Cứu Thị Trường NielsenIQ Tuyển Dụng Client Delivery Executive/Senior Executive Full-time 2023

Job Description
NielsenIQ Intelligent Analytics (iA) helps our clients develop stronger and smarter sales strategies by delighting shoppers and optimizing price, promotion, assortment, and shelf. With purchase decisions being made in-store, it is imperative for brands to have distribution and sales strategies that maximize their store presence and optimize their retail investments.
Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.
Responsibilities
Client Servicing
Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc
Maintain an accurate, complete, keeps client up-to-date about progress of projects, follows through on client inquiries, requests, complaints
Unsupervised on-site presence which includes responsibilities on data requests, technical basic support and analysis
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
Functional / Technical
Deliver timely and quality research in accordance with agreed business requirements and as aligned with company's quality standards
Maintain an accurate and up-to-date knowledge on research techniques and applications
Work seamlessly with Sales teams to translate the client needs to research parameters
Communicate regularly to appropriate internal stakeholders including Operations teams and third-party partners
Be directly accountable for project-related work in terms of questionnaire development, analyses, charting, dashboard creation, etc
Provide value-added analyses and respond to special requests
Perform quality checks on all reports for alignment to request, accuracy, and correctness
Ensure standard operating procedures within your area of responsibility are observed
Provide "in office" research, administrative and operational support to senior staff
Qualifications
A LITTLE BIT ABOUT YOU
You have knowledge of statistics and multivariate analysis. You also have knowledge of FMCG industry / research techniques and methodologies.
Bachelor's Degree in any major
1 to 2 years in Market Research or related services in FMCG / Service Industry
Entry level knowledge of statistics and data analysis
Intermediate level knowledge of common Microsoft Office applications and Google tools
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