1. Business Development
• Monitor and evaluate sales and market data for a specific geographic region, producing reports that assist management in formulating strategy and identifying market opportunities.
• Develop and execute business development plans to identify, evaluate, and structure key transactions, ensuring maximum value throughout the product life cycle.
• Attend external visits to clients and prospects and conduct business development activities outside of the APLL office.
• Engage in external sales efforts to foster new business opportunities.
2. Customer Development and Relationship Management
• Develop and implement a relationship management plan for potential customer accounts to build strong relationships with decision-makers and influencers within customer organizations, ensuring effective two-way communication and issue resolution.
• Set clear objectives for calls and meetings, tailoring presentations to suit the needs of decision-makers and influencers within customer organizations.
• Implement a customer contact plan to communicate product launches, and act as the first point of contact for customer queries and complaints, resolving issues or escalating them as necessary.
3. Cross-Functional and Stakeholder Engagement
• Collaborate with
product owners to obtain and provide advice, insights, and recommendations on how to better deliver solutions that meet customer needs.
• Support and strengthen partnerships with key clients to maintain high levels of customer satisfaction and loyalty.
• Schedule and attend meetings with clients and prospects to align business objectives and drive success.
4. Sales Performance
• Take overall responsibility for sales performance, customer relationships, and meeting sales targets.
• Drive new business development by identifying and pursuing new customers, promoting APLL's capabilities and solutions.
5. Market Research and Tender Management
• Conduct market research to identify new business opportunities and stay updated on industry trends.
• Manage tenders and bids to secure new business opportunities and ensure the timely and successful delivery of services.
6. Contract Review and Negotiation
• Identify potential risks in customer contracts and negotiate favorable terms while ensuring compliance with company policies.
7. Track & Trace
• Track and monitor the progress of sales activities and projects, ensuring timely and successful delivery.
• Prepare regular reports on sales performance, market trends, and customer feedback.
8. Stakeholder Management and Reporting
• Collaborate with key stakeholders to align business objectives and drive mutual success.
• Provide regular reports on sales performance, market trends, and customer feedback to management.
• Minimum of a Bachelors, ideally with an MBA or related advanced degree in Finance, Economics or related field
• Excellent English language skills
• Minimum 5 years' experience in commercial role with rick knowledge of supply chain logistics and local market practice
• In-depth knowledge of both international and domestic logistics
• Established network of customers and business relationships
• Relevant work experience in a supply chain division of an MNC or 3PL
• Ability to work in complex situations and under pressure