[HCM] Nền Tảng Mạng Xã Hội TikTok Tuyển Dụng Ads - Search Operations Quality Assurance Full-Time 2025

About The Team
The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
The Search Model Data Team is responsible for managing data labeling projects covering over 20 countries/regions and 18 languages. The data labeled will be provided to the R&D team, the R&D team will apply human labeled data to train and test algorithm models for various search business segments, helping to optimize the search engine, launch new features and improve user experience when using the search function on our platform.
By thoroughly understanding the project background and model optimization direction as well as combining business experience and localized market characteristics, The Search Model Data Team is responsible for end-to-end project management throughout the entire project life cycle, including formulate project planning and labeling strategies/SOP, forecast resource and manpower, promote the implementation of labeling guidelines, and ensure the project delivery result.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
What will I be doing?
Quality inspection of labeled data on time and ensure the quality;
Localize the labelling guidelines, support the guideline training, and align the guideline updates;
Conduct calibration meeting with the labelling team in the appeal process: analyze diff cases, record and evaluate their performance, offer solution and suggestion for the current problem to help the team improve the accuracy rate and alignment;
Work closely with R&D (Research and Development) and PM (Product Manager) in order to provide feedback on data quality;
Qualifications
What should I bring with me?
Bachelor's degree or above;
Excellent language skills, (Vietnamese & English) overseas working/training is a plus;
Learn about search engines, familiar with social media platforms;
An in-depth understanding of local culture and familiarity with the Internet usage habits of local users;
Strong ability to learn and understand;
Familiar with common office software, labeling experience is preferred.
Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
APPLY HERE