[hcm] quality management Supervisor

Department Management:
Support in planning the overall strategy of Store and Vendor Audit Management
Implement operating policies and procedures for the department, facilitating efficient and effective performance
Implementation of People programs/activities for the Internal Quality Assessors
Initiate internal process improvements & simplification
Manage cost efficiency and productivity of the department
Continuously provide innovative and efficient programs to drive FSC sustenance and performance improvement
Audit Feedback Management:
Manage conflict up to resolution arising from audit concerns
Manage feedback from store operations/vendors related to audit
Quality Validation and Measurement:
Conduct store and supplier visits to capture operations situations to validate quality performance, evaluate implemented systems and procedures, to investigate or validate store and customer
Monitor overall conformance to quality standards, compliance to ISO requirements as applicable, and to government regulations on food & sanitation.
FSC and Vendor Training and Consultancy:
Conduct briefings and technical meetings/training for store operations and vendors
Organizes training events for VQM, store operations, and vendors as needed. Facilitate cross-functional pre-project planning meetings that ensure project execution