Company Description
4P's, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P's, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of "House-made cheeses", "Earth-to-people" and "Omotenashi" hospitality.
Pizza 4P's is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: "Delivering Wow, Sharing Happiness". We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.
I. ROLE PURPOSE
This role exists to implement, optimize, and support SAP systems for seamless enterprise operations. It primarily serves finance, supply chain, HR, and operations teams by delivering efficient processes, accurate reporting, and scalable solutions. Through this,
it supports Pizza 4P's mission of Delivering WOW and Sharing Happiness, embodying our values of peace, purpose, and partnership.
II. KEY ACCOUNTABILITIES
1. Requirements Gathering & Solution Consulting
- Consult with departments to identify needs and recommend tailored SAP solutions.
- Gather and analyze business requirements from finance, operations, and supply chain teams.
- Advise on optimal SAP module configurations (e.g., FI/CO, MM, SD) for restaurant processes.
- Propose integrations with POS, Accounting, SCM, and external systems.
- Keep close collaboration with business partner to understand ERP procedures, workflows.
2. Solution Design & Implementation Advisory
- Guide the design, testing, and rollout of SAP enhancements through expert recommendations.
- Design customized workflows, reports, and dashboards based on departmental input.
- Recommend testing strategies, go-live plans, and user training programs.
- Document solutions with clear rationale and impact assessments.
- Work closely with vendor to validate designed system, ensure the solution resolve business pain points.
- Assist & monitor UAT/ training to ensure the solution fully adopted by business partner.
3. Ongoing Advisory & Optimization Support
- Provide continuous consulting to optimize SAP usage and drive departmental efficiency.
- Offer troubleshooting, upgrade advice, and performance tuning recommendations.
- Mentor cross-functional teams on SAP best practices and adoption.
- Collaborate on strategic roadmaps, reviewing metrics and suggesting improvements.
III. TOOLS, ENVIRONMENT & WORKING CONDITIONS
Systems & Tools
SAP Business One (BeOne), Microsoft 365 Suite (Outlook, Teams, Excel - daily), Google Workspace with usage frequency, plus flexibility for department-specific tools.
IV. REQUIRED QUALIFICATIONS
Language Proficiency
Required: English - Advanced (spoken & written)
Relevant Experience
Required: At least 3 years in SAP consulting or implementation, with a proven track record leading SAP BeOne module configurations (e.g., FI/CO, MM, SD), departmental advisory, and enterprise-wide optimizations or upgrades.
Preferred: SAP certification in SAP Business One (BeOne); HANA certification or experience is nice to have.
Stakeholder Influence & Collaboration
Required: Experience collaborating with senior leaders and cross-functional teams to implement talent strategies.
Industry or Domain Expertise
Required: Experience in F&B or service-driven industries is a plus.
Preferred: Strong consulting skills: requirements gathering, solution design, stakeholder advising, and process improvements across departments; Proficiency in SAP BeOne modules, reporting tools, troubleshooting, and documentation.