[HCM] SERVICE PROVIDER LEADER/MANAGER

CMCSoft

Hồ Chí Minh

Thu nhập Thương lượng

24/09/2025

Toàn thời gian

Ngành nghề:

Marketing - PR, Marketing / Truyền thông / Quảng cáo

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

JOB DESCRIPTION

Manage outsourced staff teams from service providers (IT Operation and Facility teams).
Act as the primary point of contact between client and the service provider.
Organize regular service meetings, address issues, escalate incidents when needed.
Provide emergency response; delegate backup personnel when absent.
Manage outsourced personnel: hiring, training, evaluation, scheduling, performance.
Ensure adherence to client's policies (security, SOP, safety, etc.).
Manage operational data platforms and ensure strict confidentiality.

REQUIREMENTS

Bachelor's degree or higher in Information Technology, Cybersecurity, Telecommunications,... or other related fields.
Minimum 3 years of experience in a similar role.
Experience: Must be a full-time employee of the service provider (not subcontractor).
Management Skills: Staff organization, compliance monitoring, task delegation.
Communication Skills: Strong communication across client functions, meetings, reporting.
Language: Vietnamese + fluent English (able to communicate clearly in daily/weekly meetings or as required with regional IT).
Soft Skills: Clear communication, effective teamwork, task organization.

Preferred Qualifications:

Experience in managing large-scale service operations or projects.
Multiregional and multilingual coordination skills.
Strong decision-making and emergency handling capabilities.

COMPENSATION

Competitive salary based on capability and job position.
KPI-based performance bonus (quarterly/annual depending on the role).
Annual cash benefit package of 9 million VND on occasions such as Holidays, Tet, and the Corporation's Birthday.
Annual salary review based on performance, with potential ad-hoc increases for outstanding achievements.

BENEFITS

Full Social Insurance contributions and CMC Care health insurance upon signing the official contract.
Paid leave: 12 days/year + 1 additional paid day off on your birthday.
Opportunities to attend professional training programs from basic to advanced.
100% sponsorship for international IT training courses and certifications.
Company laptop/technology devices provided for work.
Young, dynamic, and professional working environment.
Team building activities and diverse cultural engagement programs.
Recognition and awards from CMC Corporation & CMC TS for outstanding contributions (projects, business, management).
Working hours: Monday - Friday.

Thông tin chung

Ngày hết hạn: 24/09/2025
Thu nhập: Thu nhập Thương lượng

Giới thiệu công ty

CMCSoft việc làm

CMCSoft, tầng 14, tòa nhà CMC, Phố Duy Tân, quận Cầu Giấy, Hà Nội

Quy mô: Từ 101 - 500 nhân viên

Báo cáo tin tuyển dụng

Việc làm tương tự

[HCM] Công Ty Thạch Anh Vàng Tuyển Dụng Nhân Viên Customer Service/Operations, Kỹ Thuật Viên (Hiệu Chuẩn, Sửa Chữa, Lắp Đặt), Chuyên Viên Mua Hàng - Logistics, Operations & Supply Manager Full-time 2

CÔNG TY TNHH THẠCH ANH VÀNG

Từ 20 Triệu VNĐ trở lên / Tháng

Hồ Chí Minh

31/12/2025

Vị trí [HCM] SERVICE PROVIDER LEADER/MANAGER do công ty CMCSoft tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thu nhập Thương lượng, tìm thêm việc làm về [HCM] SERVICE PROVIDER LEADER/MANAGER hoặc công ty CMCSoft ở các link phía trên

Giới thiệu công ty