COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: Bán lẻ, Hàng tiêu dùng, FMCG - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
Central Retail in Vietnam was established in 2012 with only Fashion business. After more than 10 years, we have become the largest multi-format foreign retailer in Vietnam with 300+ stores, 39 malls across the country with more than 1,000,000 total square meter of retail space across 40 out of 63 provinces and cities, provides employment and career opportunities for nearly 15,000 employees in Vietnam.
In Vietnam, the success of the corporation is not only the results of business, but also a commitment of contributing to Vietnam's prosperity and enhancing the quality of life of the people. Many of our Corporate Social Responsibility and Creating Shared Value (CSR/CRV) initiatives have been well recognized by the Vietnamese government, benefiting the local community and SMEs.
Central Retail continues its partnership with Vietnamese stakeholders to improve the country's socio-economic development, and at the same time enhance the quality of life of Vietnamese people.
Industry: Retail
Headquarters: Quận Phú Nhuận, Ho Chi Minh City
Founded: 2012
Specialties: Retail, Shopping Mall, Hospitality, E-commerce, Fashion, and Electronics
Website: [protected info]/
Facebook: [protected info]
Linkedin: [protected info]
System Admin Executive
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm; Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng
JOB DESCRIPTION
ABOUT THE ROLE
The primary focus of this role is to manage and optimize the daily operations of the MallHub360 platform, ensuring accurate system usage, efficient business processes, and effective coordination between business stakeholders and external technology partners.
Acting as a key liaison between business teams and system development partners, the successful candidate will be responsible for understanding business needs, translating operational requirements into system enhancement requests, and monitoring the implementation of system improvements.
This role offers an opportunity to gain comprehensive exposure to business process analysis, enterprise system administration, stakeholder management, and digital transformation within the shopping mall industry.
KEY RESPONSIBILITIES
System Operations & Administration
• Monitor daily operations and system usage of the MallHub360 platform, ensuring users follow established procedures and maintain accurate and consistent information.
• Review system data, transactions, and user activities to identify discrepancies, operational issues, or potential areas for improvement.
• Coordinate with relevant departments to ensure proper system utilization, data accuracy, and compliance with internal processes.
Business Requirements Analysis
• Work closely with Sales and other business departments to gather, understand, and analyze business requirements, operational challenges, and user feedback related to the MallHub360 platform.
• Translate business needs into clear system requirements, improvement proposals, and functional briefs for external agencies or technology partners.
• Analyze existing workflows and identify opportunities to improve system functionality, user experience, and operational efficiency.
System Development & Vendor Coordination
• Act as the key liaison between internal business stakeholders and external agencies/vendors to facilitate system development, enhancement, and maintenance activities.
• Coordinate with external partners to communicate requirements, clarify business processes, and follow up on development progress to ensure deliverables meet business expectations.
• Monitor the implementation of system enhancements, track outstanding issues, and coordinate with relevant stakeholders to ensure timely resolution.
System Testing & Continuous Improvement
• Participate in User Acceptance Testing (UAT) by reviewing developed features, validating system functionality, and checking whether deliverables meet agreed business requirements.
• Collect user feedback, document system issues, and coordinate with external partners to facilitate necessary adjustments and improvements.
• Support the preparation and maintenance of system-related documentation, user guidelines, process flows, and operational procedures.
• Perform other tasks and carry out activities in accordance with job requirements as assigned by the Line Manager.
REQUIREMENTS
• Education: Bachelor's degree majoring in Business Administration, Business Analysis, Management Information Systems (MIS), Information Systems, Economics, or related fields.
• Experience: Experience in Business Analysis, System Administration, Business Operations, or Administrative roles is an advantage. Fresh graduates with relevant academic backgrounds and strong analytical abilities are welcome.
• Office Skills: Proficient in Microsoft Office, especially Excel, for data processing, checking, and reporting. Familiarity with Power BI is a plus.
• System Knowledge: Basic understanding of information systems, business processes, and system workflows. Experience working with ERP, CRM, or other enterprise management platforms is an advantage.
• Analytical Skills: Ability to understand business requirements, analyze operational issues, and translate user needs into clear and structured information.
• Communication: Good communication and coordination skills, with the ability to work effectively with cross-functional teams and external technology partners. Good English communication is preferred.
• Attitude: Proactive, detail-oriented, responsible, and adaptable, with strong problem-solving skills, a learning mindset, and a commitment to data accuracy and confidentiality.
BENEFITS
• Salary: VND 14,000,000 - 19,000,000 per month, depending on qualifications and experience.
• Allowances: Meal allowance and telephone allowance.
• Annual Leave: Annual paid leave in accordance with company policy.
• Insurance & Healthcare: Social, health, and unemployment insurance in accordance with Vietnamese labor regulations, subject to applicable company policies.
• Performance Rewards: Opportunities to receive performance-based bonuses and other incentives in accordance with company policies.
• Career Development: Opportunities to develop professional expertise in business process management, system administration, digital transformation, and cross-functional project coordination.
• Learning & Development: Access to professional training, on-the-job learning, and opportunities to work with experienced teams and external technology partners.
• Working Environment: A dynamic, collaborative, and professional environment within one of Vietnam's leading multi-format retail groups.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/11/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Thông tin chung
- Thu nhập: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng