Are you currently studying Logistics, Supply Chain Management, Industrial Engineering, Automotive, or a related field and looking to gain practical experience in parts distribution and logistics operations? We are seeking a detail-oriented, communicative, and proactive individual who can effectively support customer service, order processing, and administrative logistics activities. If you can work independently, manage multiple tasks, and communicate well in both Vietnamese and English, this role will be a great opportunity to build hands-on experience in a professional PDC environment.
What will you do?
As a Customer Relation Management Intern, your responsibilities will include:
Supporting dealer and customer inquiries on parts information, order status, and ETA, including attending daily shop floor meetings.
Supporting the checking, verification, and handover of parts invoices and delivery documents to Logistics Operations Management (LOM).
Managing dealer back orders in the system and coordinating updates on order status and ETA with relevant teams.
Coordinating with dealers' parts teams and internal departments for parts information, documentation, and reporting.
Performing administrative support tasks and other job-related duties as assigned
Qualifications
Who we are looking for:
A Vietnamese citizen with full legal eligibility to work in Vietnam.
Currently an undergraduate student majoring in Logistics, Supply Chain Management, Industrial Engineering, Automotive, or a related field, and able to remain a student throughout the 6-month internship period, including the end of April 2027.
Demonstrates strong data management and coordination skills, with the ability to support operational tracking and reporting.
Possesses good communication skills in both Vietnamese and English, enabling effective collaboration with multiple internal stakeholders.
Shows excellent time management and multitasking abilities, with the capability to work independently in a fast-paced environment.
Detail-oriented, careful, flexible, and reliable, with a strong sense of responsibility and teamwork.
Proficient in Microsoft Office (especially Excel and PowerPoint) for data analysis and reporting.
Basic knowledge of technical drawing and Computer-Aided Design (CAD).
Strong presentation skills.
REQUIRED DOCUMENTS when applying:
Your CV
A Confirmation of Enrollment letter (giấy xác nhận đang là sinh viên) from your university is required. This letter should include your expected graduation date with your school's official stamp to be valid. (This is NOT an introduction letter, nor an academic transcript).
Important: Please note that if you submit your CV without the Confirmation of Enrollment letter, your CV will not qualify to move on to the next step and will be kept pending until you submit the required documents.
Location: Mercedes-Benz Vietnam, Tang Nhon Phu Ward, Ho Chi Minh City.
What we offer:
We support you in being the best version of yourself. On your journey with us, you will gain insights into a multinational company; you can expect a variety of challenging and exciting tasks in an inspiring environment; a clear picture of what it means to work in the PDC Department; combining theory and practice and understanding change and innovation. Improving your English skills in a business environment and more unforgettable moments await you at Mercedes-Benz Vietnam.
Have we caught your interest? Then don't lose time and apply today.
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Important Notes:
Due to the high volume of applications received, only shortlisted candidates will be contacted. We thank you for your interest in Mercedes-Benz Vietnam openings.
Mercedes-Benz Vietnam Co. Ltd. (MBV) has ONLY ONE official career website: Job search | Mercedes-Benz Group > Careers > Job search. For information and to apply for positions at MBV, please use the above link. Applications sent via email will not be valid.
Please always double-check the web address before applying for a job or sharing your CV, and be aware of fraudulent cases that ask applicants to submit documents, pay money, or provide personal information. We, Mercedes-Benz Vietnam, are completely unrelated to these fraudulent actions.
Please kindly submit your application via the link below: Intern, Customer Relation Management | Mercedes-Benz > Career > Job Search > Job Postings
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