Head of Data Platform Management (0421)

The Job holder:
Is responsible for providing the foundation supporting all data within TechComBank, including (but not limited to) our Big Data platform, Enterprise Data Warehouse, operational data stores, data transport layers and reporting solutions, ensuring it is done easily, responsibly and scalable.

1. Responsibility for Management and Task coordination:
- Partner with senior business executives and other key stakeholders
- Develop the vision and evaluate the data sources to meet the needs of Digital Intelligence platform
- Understand and manage the data needs for various Lines of Business
- Evaluate and on-board tools and technologies for data collection, data analysis, and data reporting
- Stay up to date with the latest Data Engineering trends, techniques, and best practices
- Support the enterprise data hub, including data ingestion, data integration, data engineering and data architecture.
- Define and develop data integration capabilities required to enable business initiatives including ETL, ELT, CDC, API, MSG, etc. Lead and develop data engineering using various cloud technologies.
- Collaborate with the data governance and data strategy teams on enabling quality rules, categorization, and classification capabilities.
- Create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company's diversity commitment.
- Set technology roadmap for the data platform leading the evolution of the platform and migration to the cloud
- Democratize our data platform allowing customers to easily build reports and other developers to contribute
- Work across a variety of stakeholders balancing short and long-term needs of the business
- Initiate and manage external engagements with vendors ensuring they meet their project deliverables and at the level of quality expected
- Build strong internal team through hiring and growing the skills of existing team members
- Set and ensure best-practices are followed for all aspects of the data platform including security and data standards compliance
- Provide development leadership and mentoring, introducing new technologies and techniques to the teams
- Define and advocate for business initiatives which drive efficiency and scale to our platform
- Work closely with peers to ensure successful outcomes and improve business processes
- Partner with customers to capture and analyze business needs and information requirements, define optimum system requirements to meet business needs, and prioritize and manage new requirements.
- Coordinate with business unit to understand business reporting requirements and translate needs into data integration, extraction, and transformation processes between operational systems and the data warehouse.

2. Responsibility for Risk management and compliance:
- Be responsible for building policies, regulations, procedures, guideline on architecture operation, project management, testing
- Monitor and ensure department's operation complies with issued building policies, regulations, procedures, guideline
- Identify department's risks during operation, and coordinate with relevant units to build risk measurement, assessment and mitigation methods.

3. Responsibility for resource management:
- Build staffing plan, coordinate resources, build assignments, recording, and performance assessment mechanism, ensure maintain resources adequate and quality in the department
- Coach, orient career roadmap for employees, nurture and develop talents for department
- Communicate, orient subordinates in line with system guideline, development orientation

Chief Information Officer

Other units in the IT & relevant departments in the Bank

State agencies (SBV, technology department...); external vendor

Qualification:
- Bachelor's degree in computer science, engineering, mathematics, or a related technical discipline.
- Foreign language proficiency: English or according to TCB's regulations from time to time
Work Experience:
- 15 years of working experience in technology including 8 years' experience in Data Warehousing, Data Platforms, Enterprise BI and must have built a data platform ; 10 years experience people management.
- 8+ years of professional experience as an engineering leader delivering customer solutions and applications
- Experience working closely with architects, engineers, and cross-functional teams to define and drive technical product requirements and roadmap.
- Technically savvy and direct experience in: Cloud infrastructure, self-service reporting tools, data products, security and privacy including a deep learning and understanding of technical fundamentals of platform technologies
- 8+ years' experience delivering enterprise data based solutions in heavily regulated industries