Head of Marketing and Customer Relation Department - Business Center (Trưởng Phòng Tiếp thị và Quan hệ khách hàng - Trung tâm Kinh doanh)

NGÂN HÀNG TNHH INDOVINA

Thỏa thuận
22/06/2026
Toàn thời gian
JOB DESCRIPTION:
  1. Building and implementing plans
  • Setting up, implementing, and monitoring the execution of the business and expense plan of Department per year/in each period.
  • Proposing, implementing solutions to enhance operational efficiency and risk control for the Department.
  1. Managing and executing operations of the Department
  • Implementing the credit product delivery to customers: seeking and introducing IVB's products to customers; Receiving loan / credit granting requests from customers; Appraising credit granting/ disbursement proposals according to regulations; Monitoring and supervising the capital utilization status after loan disbursement.
  • Organizing marketing and advising customers related transactions: capital mobilization products, account management, payment services, card services, ATM, POS, remittance payments, digital banking services, foreign exchange activities.... and other customer services.
  • Promoting and managing business activities for IVB customer segments:
  • Implementing programs to boost sales of IVB's products and services.
  • Implementing sales promotion programs for the sales team.
  • Developing and managing cooperative relationships with partners.
  • Managing business activities for customer segments:
  • Managing, monitoring the implementation of business plans for customer segments at the unit.
  • Implementing customer management, evaluation, and classification.
  • Ensuring the quality and efficiency of business activities, compliance with relevant regulations and processes:
  • Credit granting:
  • Controlling the credit application documents, disbursement documents of the Marketing and Customer Relation officers according to regulations.
  • Timely detecting and preventing risks and fraud in credit profiles of customers.
  • Coordinating with relevant units in handling problematic debt recovery/overdue loan of customers at the unit.
  • Other products and services: marketing, customer management, customer service according to regulations.
  • Building, protecting the reputation, and developing the brand image of IVB with customers, partners, and relevant agencies.
  1. Human resources management
  • Participating in selecting and training employees, building and developing a successor human resources team.
  • Assigning targets, guiding, and evaluating working performance for employees.
  • Proposing personnel arrangement suitable with their capabilities.
  • Organizing, managing, coordinating to implement tasks on general administration and human resources for all employees of the Unit.
  1. Others
  • Periodically/ad-hoc reporting as required.
  • Performing other tasks as assigned by the management/Branch manager.
JOB REQUIREMENTS:
1. Knowledge, professional experience
  • Graduated from University or above in Economics, Finance, Banking, Business Administration, or related fields.
  • Legal knowledge related to banking operations, compliance control and anti-money laundering according to the Bank's regulations.
  • Knowledge of the bank's products and services.
  • Knowledge of finance analysis, credit/assets appraisal.
  • Good knowledge in macroeconomics, finance, and banking.
  • Minimum of 03 years' experience in credit institutions with at least 01 year in equivalent management positions.
2. Skills
  • Leadership skills
  • Problem solving and decision-making skills
  • Negotiation skills
  • Sales, market and customers developing skills
3. Other requirements:
  • English: TOEIC 600 and above or equivalent.
  • Matching with regulatory criteria for prevention of money laundering, terrorist financing, and financing of proliferation financing of weapons of mass destruction.
Contact Information: Interested candidates, please send your CVs () to:
Recruitment Team - Human Resources Management Department
Indovina Bank Ltd., Head Office - 97A Nguyen Van Troi, Phu Nhuan Ward, HCMC
Tel: (84-[protected info] (Ms. Thanh - Ext. 5599)
Email: [protected info] or [protected info]
P/S: Only qualified candidates shall be contacted for interview. Candidates' CVs will not be returned

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Vị trí Head of Marketing and Customer Relation Department - Business Center (Trưởng Phòng Tiếp thị và Quan hệ khách hàng - Trung tâm Kinh doanh) do công ty NGÂN HÀNG TNHH INDOVINA tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Head of Marketing and Customer Relation Department - Business Center (Trưởng Phòng Tiếp thị và Quan hệ khách hàng - Trung tâm Kinh doanh) hoặc công ty NGÂN HÀNG TNHH INDOVINA ở các link phía trên

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