Head of Process, System & Quality Management, cum Head of Credit Policy & Portfolio Management

JOB OBJECTIVES

This role is part of the Retail Credit function. The primary responsibility of this positon is to ensure the most balanced credit policy to be established, a good quality of credit approval process and good performance of retail lending portfolio. Other tasks are to support Retail Credit in system and reporting.



KEY RESPONSIBILITIES

- Develop and maintain policies to ensure consistency with the overall risk appetite of retail lending business;

- Support business growth and portfolio optimization through review and effective formulation of portfolio policies;

- Analyse and prepare portfolio reports based on vintage, flowrate, co-incident/lagged, etc.

- Conduct QA for PFS, Business Banking, Credit Management and prepare QA reports ensuring findings are leveraged and stakeholders engaged for corrective actions and timeframes for completion;

- Support MIS reporting for Retail Credit, including PFS/ Business Banking/ Credit Management, on monthly basis and ad-hoc reports when required;

- Support for system and tools (enhancement/ development/ UAT activities/ etc.)