[HN - Aviation] Reservation & Customer ServicesCÔNG TY TNHH LOGISTIC MLC ITL
Nơi làm việc: Hà Nội
Ngành nghề: Hàng không, Thống kê, Giao Dịch Khách Hàng, Lễ Tân, Dịch vụ
Thu nhập: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 29/08/2024
Hạn nộp: 30/09/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Mô tả Công việc
Responsibilities
Respond to customer upon receiving booking; find space and coordinate with Sales, and Airline's principles to arrange suitable space and Manage and fulfill Allotment space.
Tracing flight/shipment information and response to customers; processing and responding to customer claims.
Achieve budget tonnage and budget revenue set per year.
Response quickly and timely on Principle request; perform strictly in line with Principle' guideline.
Always listen and dedicatedly serve customers' needs. Make customers always satisfied with the company's products. After sales service to be in focus.
Always research and deploy applications carefully.
Make payment plan for each item and follow accordingly to meet the deadline; and based on the proposed annual budget list for reasonable spending.
Resolving customer complaints, issues, and escalations related to cargo services in a professional and customer-focused manner.
Perform other duties as assigned.
Working at: NTS Building, Noibai Airport, Soc Son, Hanoi City, Vietnam.
Respond to customer upon receiving booking; find space and coordinate with Sales, and Airline's principles to arrange suitable space and Manage and fulfill Allotment space.
Tracing flight/shipment information and response to customers; processing and responding to customer claims.
Achieve budget tonnage and budget revenue set per year.
Response quickly and timely on Principle request; perform strictly in line with Principle' guideline.
Always listen and dedicatedly serve customers' needs. Make customers always satisfied with the company's products. After sales service to be in focus.
Always research and deploy applications carefully.
Make payment plan for each item and follow accordingly to meet the deadline; and based on the proposed annual budget list for reasonable spending.
Resolving customer complaints, issues, and escalations related to cargo services in a professional and customer-focused manner.
Perform other duties as assigned.
Working at: NTS Building, Noibai Airport, Soc Son, Hanoi City, Vietnam.
Responsibilities
Respond to customer upon receiving booking; find space and coordinate with Sales, and Airline's principles to arrange suitable space and Manage and fulfill Allotment space.
Tracing flight/shipment information and response to customers; processing and responding to customer claims.
Achieve budget tonnage and budget revenue set per year.
Response quickly and timely on Principle request; perform strictly in line with Principle' guideline.
Always listen and dedicatedly serve customers' needs. Make customers always satisfied with the company's products. After sales service to be in focus.
Always research and deploy applications carefully.
Make payment plan for each item and follow accordingly to meet the deadline; and based on the proposed annual budget list for reasonable spending.
Resolving customer complaints, issues, and escalations related to cargo services in a professional and customer-focused manner.
Perform other duties as assigned.
Working at: NTS Building, Noibai Airport, Soc Son, Hanoi City, Vietnam.
Respond to customer upon receiving booking; find space and coordinate with Sales, and Airline's principles to arrange suitable space and Manage and fulfill Allotment space.
Tracing flight/shipment information and response to customers; processing and responding to customer claims.
Achieve budget tonnage and budget revenue set per year.
Response quickly and timely on Principle request; perform strictly in line with Principle' guideline.
Always listen and dedicatedly serve customers' needs. Make customers always satisfied with the company's products. After sales service to be in focus.
Always research and deploy applications carefully.
Make payment plan for each item and follow accordingly to meet the deadline; and based on the proposed annual budget list for reasonable spending.
Resolving customer complaints, issues, and escalations related to cargo services in a professional and customer-focused manner.
Perform other duties as assigned.
Working at: NTS Building, Noibai Airport, Soc Son, Hanoi City, Vietnam.
Yêu cầu
Yêu Cầu Công Việc
Qualifications
Minimum of 3 year of booking & CS experience in Aviation/GSA/Air Forwarder.
Having knowledge about Aircraft type/ULD, Air Cargo Basic.
Bachelor's degree in Aviation/Business Administration/Foreign Trade or College of Foreign Trade Economic.
Priority for candidates have IATA Certificates.
Good in English.
Strong communication and interpersonal skills.
Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Positive attitude and a willingness to learn.
Benefits
Competitive salary and benefits package.
Opportunity to work in a fast-paced and dynamic environment.
Opportunity for professional growth and development.
Qualifications
Minimum of 3 year of booking & CS experience in Aviation/GSA/Air Forwarder.
Having knowledge about Aircraft type/ULD, Air Cargo Basic.
Bachelor's degree in Aviation/Business Administration/Foreign Trade or College of Foreign Trade Economic.
Priority for candidates have IATA Certificates.
Good in English.
Strong communication and interpersonal skills.
Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Positive attitude and a willingness to learn.
Benefits
Competitive salary and benefits package.
Opportunity to work in a fast-paced and dynamic environment.
Opportunity for professional growth and development.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Phụ cấp thâm niên
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Phụ cấp thâm niên
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
25 - 35
Lương:
Cạnh tranh
Đại học
Độ tuổi:
25 - 35
Lương:
Cạnh tranh
Giới thiệu công ty
CÔNG TY TNHH LOGISTIC MLC ITL việc làm
E-Town 1 Building, 6th Floor, Room # 6.1, 364 Cong Hoa St., Ward 13, Tan Binh Dist., HCMC, VN
Quy mô: Từ 26 - 100 nhân viên
Việc làm tương tự
Reservation & Customer Services
Công ty cổ phần giao nhận và vận chuyển indo trần
Cạnh tranh
Hà Nội
26/10/2024
Vị trí [HN - Aviation] Reservation & Customer Services do công ty CÔNG TY TNHH LOGISTIC MLC ITL tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về [HN - Aviation] Reservation & Customer Services hoặc công ty CÔNG TY TNHH LOGISTIC MLC ITL ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH LOGISTIC MLC ITL việc làm
E-Town 1 Building, 6th Floor, Room # 6.1, 364 Cong Hoa St., Ward 13, Tan Binh Dist., HCMC, VN
Quy mô: Từ 26 - 100 nhân viên