[HN] Công Ty ESOFT Tuyển Dụng Nhân Viên Trưởng Ca Sản Xuất Full-time 2025

COMPANY INTRODUCTION
Địa điểm: Hà Nội - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: IT (Lập trình, Công nghệ thông tin, Internet, ...); Marketing, Nghiên Cứu Thị Trường, Sự Kiện, Quảng cáo, Truyền Thông, Thiết Kế Đồ Hoạ - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
ESOFT VIETNAM là công ty 100% vốn Đan Mạch được thành lập tại Việt Nam từ năm 2007. Esoft chuyên cung cấp các dịch vụ và giải pháp đồ hoạ trong lĩnh vực bất động sản cho các khách hàng tại châu Âu, châu Mỹ, châu Úc và là một trong những Công ty hàng đầu thế giới trong lĩnh vực xử lý ảnh. Hiện nay Công ty đang tiếp tục phát triển đa dạng sản phẩm và mở rộng ra các thị trường trong khu vực và quốc tế khác. Công ty luôn chú trọng xây dựng môi trường làm việc chuyên nghiệp, hiện đại và tạo nhiều cơ hội cho nhân viên phát triển bản thân.
Trưởng ca sản xuất
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
THE POSITION
Managing the production in working shifts for Esoft's clients; and monitoring the performance of the team to ensure the quality, deadline and all related regulations, standards, workflow are implemented and complied with.
To manage team members (managing people)
Assist SVR in the development of performance indicators, implement, monitor and evaluate team member's performance;
Manage and approve attendance records and overtime records for editor by shifts;
Manage team members by shifts and ensure all related regulations, standards, workflow are implemented and complied with;
Practice English and motivate staff in practicing English at work.
To manage team operations (managing tasks)
Manage daily production operation by shift;
Coordinate and allocate resources in organizing team operational activities;
Monitor the implementation of all related regulations, standards, workflow;
Supervise production process and propose improvement solutions/ actions (including solutions for ad-hoc/ troubleshoot).
To follow standard quality assurance and quality control plan to ensure the output's quality
Monitor, provide guidelines/technical support to editors to ensure the standard quality assurance and quality control plan is followed and outputs' quality meets technical guidelines and clients' expectations;
Update the Production Manager/Unit Manager about the established quality assurance/system/data.
To handle customer requests/ complaints and propose solutions
Collaborate with Service Delivery team to support clients' requests and expectations when necessary;
Support other departments in customer-related matters.
To communicate and report on work process
Communicate with Customer Service Officers to fulfil other tasks/reports as required;
Submit and ensure timely and accurate production statistics of the team to the Unit Manager and Production Manager;
Report immediately to the Production Manager/Unit Manager and the IT Manager about potential information security problems including virus attacks.
REQUIREMENTS
Experience: Has 01 year of working experience in a management or leadership positions
Good at interpersonal skills, strong teamwork, and potential leadership.
Integrity, passion, and can-do attitude.
Good at English and Microsoft Office.
Willingness to work in shifts (6:30 am - 2:30 pm, 2:30 pm - 10:30 pm, 10:30 pm - 6:30 am)
BENEFITS
Competitive salary and review once a year
International, professional, creative working environment and talented teams
Insurance as Government's regulations (social insurance, medical insurance, unemployment insurance, etc.)
Relevant training will be provided at the company's expense and we also allow developers to improve their skill set during normal business hours
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 20/11/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW