COMPANY INTRODUCTION
Địa điểm: Hà Nội - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: E-commerce, Thương Mại Điện Tử, Bán Hàng Online; Marketing, Nghiên Cứu Thị Trường, Sự Kiện, Quảng cáo, Truyền Thông, Thiết Kế Đồ Hoạ - Quy mô công ty: Vừa (50 - 249 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
LitGroup JSC takes great pride in being a reputable and professional data solution provider catering to the needs of e-commerce businesses. Our primary focus at Litgroup is to offer our valued customers the utmost in quality and security, ensuring a seamless data processing experience that is efficient and prompt. Established in 2011, Litgroup holds ownership of 4 brands: LitExtension, LitCommerce, Litos and BulkFlow. Currently, we're supporting over 200 e-commerce platforms in more than 80 countries worldwide, garnering a remarkable customer satisfaction rate of over 95%.
With the goal of expanding our service offering globally, we are looking for candidates with a sense of responsibility and willingness to learn, grow and succeed together.
If you aspire to be part of a company that fosters a professional and amicable working environment, Litgroup presents the ideal opportunity for you.
Website
[protected info]/
Account ExecutiveĐịa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales) - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng
JOB DESCRIPTION
Build a strong pipeline of prospective clients, all stages from Lead Generation -> Deal Won;
Communicate with current B2B clients (email, chat, call)
Build a long term relationship
Manage and track client outreach (using CRM) & report to manager.
Receive client requests (migration services, customization), clarify requirements, and translate them into clear tasks/briefs for the in-house team.
Strategize innovative and proactive ways to outreach new clients (utilize existing data/tools, etc)
Prepare project documents such as:
proposals/quotations,
SOW (Statement of Work),
invoices,
and follow-up items needed to kick off projects.
Cooperate with the technical support team to:
assess feasibility;
estimate effort (hours);
propose solution direction;
confirm scope and deliverables;
identify, report, and resolve technical problems arising when customers use the service;
Track project progress at a high level (scope, timeline, revisions) and ensure smooth handover/communication between client ↔ internal team.
Follow up on approvals and payments (deposit/milestones), and support clients through change requests (if any).
Nurture and drive success for agency clients (Customer Success):
Act as the main point of contact for agencies throughout their cycle.
Drive retention, and upsell/cross-sell opportunities when relevant.
Understand client business models and proactively suggest solutions to maximize success for both stakeholders.
Evaluate potential issues during the project to ensure the best outcomes.
REQUIREMENTS
Have a bachelor's degree or over;
At least 1 year of experience in a client-facing role (e.g., Account Management, Customer Success, B2B Support, Project Coordination).
Proficient in English speaking and writing skills;
Strong Sales skills and experience ;
Detail-oriented, disciplined, and highly responsible, with a proactive and persistent approach to work.
Strong organizational skills with the ability to manage pipelines and effectively nurture B2B clients.
Self-study, independent work
Strong Customer Success mindset;
Experience in sales B2B/ basic IT knowledge/ e-commerce global is an advantage;
BENEFITS
Total target income: 12.000.000 - 18.000.000 VND/month ( Include P1, P2, P3) + Other Support
Bonus: according to the team's Regulation.
Lunar New Year Bonus, Business performance bonus, Bonus on 30/[protected info], New Year;
Opportunity to join global eCommerce projects;
Participate in training courses sponsored by the company;
Team-building activity, Holiday trip, Regular bonding, Tea break,...
Improve English skills;
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/5/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
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