[HN] Công Ty Logistics Đa Quốc Gia Kuehne + Nagel Group Tuyển Dụng Thực Tập Sinh Sea Logistics Full-time 2024

COMPANY INTRODUCTION
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.
Sea Logistics Intern, ISC (1 year)
Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận - Địa điểm: Hà Nội - Chuyên môn: Xuất nhập khẩu, Logistics - Tính chất công việc: Thực tập; Toàn thời gian
JOB DESCRIPTION
Sea Logistics Intern, ISC (12 months)
Work location: 19th Floor, VCCI Tower, 9 Dao Duy Anh, Phuong Lien Ward, Dong Da District, Hanoi.
Work hour: 8:00 - 17:00, from Monday to Friday, one Saturday morning/month.
Job description
You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our International Supply Chain (ISC) products, services + features. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.
To qualify + enter customer orders into the operational execution process.
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with the destinations + regional stakeholders.
To provide, document, follow-up on quotations + opportunities in line with the customer account strategy.
To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
To document, resolve, analyze all complaints, then identify, share + eliminate root causes.
To ensure delivery of all financial targets + strategic objectives across International Supply Chain (ISC).
REQUIREMENTS
Last year student in International Business/ Supply Chain/ Logistics, who can take full time internship for 12 months.
Basic knowledge in International Freight Forwarding and import - export process.
Willing to learn, can-do-attitude, responsible, careful, customer-oriented.
Good at communication, problem solving, time and job management skills.
Good command of English.
BENEFITS
Opportunity to learn and work in a professional working environment.
Attractive allowance.
Other benefits will be shared in the interview.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/11/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
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1 applicant