[HN] Công Ty Logistics Đa Quốc Gia Kuehne + Nagel Group Tuyển Dụng Thực Tập Sinh Sea Logistics Full-time 2024CÔNG TY LOGISTICS ĐA QUỐC GIA KUEHNE + NAGEL GROUP

COMPANY INTRODUCTION
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.
Thực Tập Sinh Sea Logistics Full-time
Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận - Chuyên môn: Xuất nhập khẩu, Logistics - Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian; Thực tập
JOB DESCRIPTION
Sea Logistics Intern (12 months)
Work location: 19th Floor, VCCI Tower, 9 Dao Duy Anh, Dong Da District, Hanoi.
Work hour: 8:00 - 17:00, from Monday to Friday, one Saturday morning/month.
Job description
You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features.
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + pro-actively advising + consulting to ensure customer satisfaction.
To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.
To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.
To qualify + enter customer orders into the operational execution process.
To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
To document, resolve, analyze all complaints + then identify, share + eliminate root causes.
To create, review + refine customer reports.
To ensure delivery against all financial targets + strategic objectives.
REQUIREMENTS
Last year student in International Business/ Supply Chain/ Logistics, who can take full time internship for 12 months.
Basic knowledge in International Freight Forwarding and import - export process.
Willing to learn, can-do-attitude, responsible, careful, customer-oriented.
Good at communication, problem solving, time and job management skills.
Good command of English.
BENEFITS
Opportunity to learn and work in a professional working environment.
Attractive allowance.
Other benefits will be shared in the interview.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/9/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
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3 applicants