[HN] Crossian Technology Tuyển Dụng Full-time/ Ngắn Hạn: Content Marketing Intern, Content Marketing Specialist & Customer Support Collaborator 2023

COMPANY INTRODUCTION
Crossian is a fast-growing and result-focused Tech Startup company. We aspire to become the leader in cross-border ecommerce by providing services and solutions through our emerging platforms that bring values to our customer groups.
Crossian provides a three-sided global platform where sellers choose desired products for sale from a range of products. Our mission is to build a trusted cross-border ecommerce brand that serves our customer groups by leveraging innovative technology solutions that are simple, effective & disruptive.
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Why choose Crossian?
Attractive income (competitive salary, monthly unlimited incentives, annual performance bonus).
Clear career roadmap, chance to be promoted and rotate.
High-end working environment (central location, modern equipment, lunch/ drink/ snack).
Premium healthcare insurance.
Fair, transperant and open working environment/ culture
Content Marketing Intern (Fulltime)
Tính chất công việc: Toàn thời gian; Thực tập - Chuyên môn: Marketing, Truyền Thông, PR - Địa điểm: Hà Nội - Mức lương: Từ 4 Triệu - Dưới 8 Triệu VNĐ / Tháng; Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
JOB DESCRIPTION
Participants of Crossian Talent Internship Program (CTIP) are offered a guaranteed internship opportunity at a fast-growing and results-focus technology company. During this internship, you get to enhance your skills and put your studies into practice.
First-round interview: Our selection process has 2 stages. First-round interviews will be arranged as non-live video assessment. If you are selected to this stage, you will receive an invitation via email within 7 days after you submit your CV.
Final interview: Selected candidates will be invited to a virtual or on-site interview with hiring manager. There will be a 15 mins writing test after the interview.
Final decision: We will make the final decision within 7 days after the final interview. You will be notified by our recruitment team via email or phone.
Ready to join the crew?
REQUIREMENTS
A student in the last year of Bachelor's studies or fresh graduates
Proficiency in English, IELTS 6.5++
Good logical and critical thinking
Data driven mindset
Paying attention to detail.
Hard-working and eager to learn and be passionate about content marketing, cross-border E-commerce.
Ability to commit to a Full-time schedule (40 hours/week)
BENEFITS
As part of the internship program, participants are offered:
Internship allowance up to 7,000,000 - 9,000,000 VND/month and unlimited bonus for high performers
Intensive training in social content creation, digital marketing, email marketing, product.
Personal mentoring by experts in product research, content performance measurement, audience behaviors analysis,
Various on-the-job training to develop your working-life-skills includes leadership, communication and teamwork, presentation skill...
High performers after the program receive the opportunity to become official employees without the need of probation period and are offered competitive benefit packages.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 1/4/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Content Marketing Specialist (Junior)
Kinh nghiệm: Yêu cầu ứng viên phải có kinh nghiệm - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng - Địa điểm: Hà Nội - Chuyên môn: Marketing, Truyền Thông, PR - Tính chất công việc: Toàn thời gian
JOB DESCRIPTION
Hi there! We are looking for a proactive, result-driven, and creative individual to support our dynamic Marketing team and explore what you can achieve in the global eCommerce industry!
As a Content Specialist, you are in charge of researching the right target audiences to generate the most effective online content, including social media ad content and product descriptions. You will work with our in-house teams (Design, Editing, Performance Marketing, etc.) to help make your ideas a reality, then report the performance of your content to our Marketing Manager.
This is a challenging but exciting sales-driven job of which you will be rewarded accordingly. Now the answer is up to you: Are you ready to join the crew?
Researching the US market and its customers to pick the right products to sell online.
Planning and executing an effective content strategy.
Scripting ad images and videos, and working closely with the Video and Graphics team to produce ad content for your products.
Writing and editing ad copies for your products.
Creating different A/B test options to choose the most effective content.
Tracking and analyzing different metrics to optimize the performance of your content.
Working with in-house teams to keep track of your products.
Conducting weekly performance reports of your content.
REQUIREMENTS
At least one year of experience in content marketing or digital
marketing.
Proven track record of
social content and product content creation (image, video, copy).
Excellent English reading
and writing skills. IELTS is at least 6.5.
Ability to prioritize,
plan and manage tasks effectively.
Ability to collaborate
with teams.
Ability to present and
communicate ideas effectively.
A consummate professional
with experience in a deadline-driven environment, a quick learner,
self-motivated, and an eye for details.
Good research and
analytical skills. Capable of processing and presenting data.
Experience in eCommerce,
Facebook ads, email marketing or YouTube marketing is a plus.
A proficient mindset in
visual design is a plus.
Bachelor's degree in
English, Marketing, Communications, or any other related
BENEFITS
Competitive base salary up to
$600 - with unlimited monthly commissions.
Clear career roadmap, with a chance to be promoted after annual
reviews.
Intensive training in social content creation & digital
marketing.
Various on-the-job training to develop your working-life skills,
including leadership, communication, teamwork, presentation skills, etc.
Young, dynamic, transparent and open-minded working culture -
All ideas are welcome!
High-end working environment: central location in Hanoi, laptop
provided for all employees, lunch/drink/snack always ready.
13-month salary & premium health insurance for employees
(Generali) with annual health check-up
12 annual leave days and 20 work-from-home days per year.
Annual company trip (budget up to $600), team building
activities ($120/year), and plenty of other company events.
Lunch/drink/snack allowance ($70/month).
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 1/4/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Customer Support Collaborator - Email team (6 month Fixed Term Contract)
Kinh nghiệm: Yêu cầu ứng viên phải có kinh nghiệm - Mức lương: Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng - Địa điểm: Hà Nội - Chuyên môn: Hành chính, Nhân sự - Tính chất công việc: Toàn thời gian; Khác
JOB DESCRIPTION
Answer and address a high volume
of incoming email/chat inquiries relating to product issues, sale policy,
orders status in a professional and courteous manner
Provide high levels of customer satisfaction - displaying
patience and empathy towards customers who represent different cultures and
backgrounds from US
Identify, escalate issues to the higher-level management when
necessary
Partner with sales and fulfillment team to notify customers of
late supply or issues preventing on-time fulfillment and propose item
substitutions when required
Adhere to performance metrics to meet service level expectations
and assigned KPI
Participate in constructive quality feedback sessions with
management to improve performance
REQUIREMENTS
Bachelor Degree or Equivalent
Proficient in English listening, verbal and written
communication skills. Ielts above 6.5 or equivalent
1 years of experience in customer service support, preferable
candidates from E-commerce company like Tiki, Lazada, Shopee or with experience
in Start up Environment
Have sought knowledge of customer service practices and
principles
Have CRM experience is strongly desired
Experience with support applications like Freshdesk, Zendesk,
Teamsupport is nice to have.
Ability to handle the stressful situation appropriately
Ability to establish rapport with the client
Ability to present yourself and the company in a professional manner
Ability to satisfy customers with the personal commitment to
fulfill your orders, desires and expectations
Can work under high pressure
BENEFITS
Competitive salary
8,000,000 - 10,000,000 VND/ month
High-end working
environment (central location, modern equipment, lunch/ drink/ snack).
Clear career roadmap, chance to
be promoted and rotated.
Fair, transparent and
open working environment/ culture
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 1/4/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW