Location: Hanoi/HCM/DN
RESPONSIBILITY
● Provide Salesforce technology expertise for solution design and technical implementation
● Independently deliver high-quality and well-documented code
● Software design, code, unit test, and code review iterative improvements to the platform.
● Master the Salesforce development process, culture, and codebase, in order to improve it.
● Understand the ins and outs of complex technology environments and know how to optimize solutions for efficiency and simplicity.
● Stay in tune with latest Salesforce technology updates, changes, community, and roadmap(s)
● Support existing environment including functional enhancements and issue resolution
REQUIREMENTS
● Experience: 3+ years of hands-on experience in Salesforce Development, with at least 1.5 years focused on Service Cloud/ Marketing Cloud
● Technical Proficiency: Deep understanding of Apex and LWC. Integrate between Salesforce and other systems/platforms. Basic understanding of using AI.
● Expertise in Service Cloud specific tools: Enhanced Chat, Case Routing, Service
Process Automation, Flows.
● Good at communication English (Verbal & Written)
● Must be comfortable explaining technical logic to non-technical international stakeholders.
● DevOps: Experience with Git, SFDX, and CI/CD pipelines (Copado, Gearset, or
Azure DevOps).
● Experience with git source control and collaboration tool such as JIRA,
Confluence, Slack
● Salesforce Certifications are a plus ( Administrator / Developer / Service Cloud Consultant ... )
BENEFITS
At SmartOSC, we offer the best to your values:
● Attractive salary package
● Salary review twice a year
● Flexible working hour
● Premium health care
● Working in One of the largest digital transformation agencies - A professional English environment
● Free English, Japanese, and professional training packages
● Firm's Certified Qualifications Sponsorship for career development
● Annual company trip inside or outside Vietnam
● Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
● Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.
TO APPLY
Please submit your CV to [protected info] with the following information:
● Job Application Letter with "Salesforce Developer" in the subject line.
● Updated CV & Portfolio, including your contact email, phone number and salary expectations.
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