[HN] Ngân Hàng Kỹ Thương Việt Nam Techcombank Tuyển Dụng Thực Tập Sinh Cán Bộ, Quản Lý Mối Quan Hệ Ưu Tiên 2021
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 27/09/2021
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Key accountabilities (1)
1. CUSTOMERS: PROVIDING FINANCIAL SOLUTIONS BASED ON CUSTOMER'S NEEDS.
- Exploitt information, analyze & evaluate customer needs to understand customer's financial goals
- Taking good care of customers' transactions, consulting solutions, proposing products and services for priority customers in accordance with the goals and financial needs and lifestyle of customers
2. SERVICES: PROVIDE SERVICES WITH EXCELLENT CUSTOMER EXPERIENCE
- Directly receive & execute customer transaction requests, cooperate with related departments to bring the best customers experience
- Continuously update customers with new features, new benefits, policies and regulations of banking products
- Record & respond to customers' feedbacks on products and services and propose solutions to improve service quality standards for customers
3. SYSTEMS: RISKS MANAGEMENT & OPERATIONS COMPLIANCE
- Identify customer information & warning signs before, during and after customer transactions, ensuring compliance with Techcombank's processes and regulations and the law
- Perform work in accordance with policies, regulations, processes, internal guidelines... and commitment to service quality
4. HUMAN RESOURCES: HUMAN DEVELOPMENT AND CORPORATE CULTURE
- Actively implement personal development plans to improve work efficiency
- Comply with training programs and training as required by TCB.
- Build & develop organizational culture.
- Open to share information with others & open to any changes
- High Responsibility through clear orientation, leading to outstanding results
- Building a culture of cohesion, encouraging colleagues to achieve success
5. TARGET MANAGEMENT: PLAN MANAGEMENT & BUSINESS RESULTS
- Build up a sales plan to achieve business goals from time to time
- Take care of new and existing customers, deepen and maintain strong relationships with customers.
Key Relationships - Line Manager
Direct: Branch Manager + Line Manager
Key Relationships - Internal relationship
Branch teams & other HO teams such as retails solution, Customer experience, Business devlopment, Lnd, CD,etc.
Key Relationships - External relationship
Retail Banking Customers of TCB
Priority Customers of TCB
Success Profile - Qualification and Experiences
Fresh Graduates or Career Starter with less than 2 years of experience with
• Strong academic performance with GPA of 8.0 (Vietnam system) or equivalent. Proficient in English (at least TOEIC 550 or equivalent)
• Major in Business, Finance, Economics, Banking, or related fields.
• Internships or other experience in sales consulting, customer care, marketing, business development in Banking, Insurance, Luxury Brand, Automobile, etc, will be advantageous
• Professional certificate such as CFA/ CPA/ACCA will be advantageous
• Strong track records in extracurricular activities, student leadership forum, community projects, etc
• Excellent communications and presentation skill.
• Passionate about finance and want to become a reliable financial advisor
• Ambitious, goal-oriented, and able to work in fast paced environment.
>>> APPLY HERE
1. CUSTOMERS: PROVIDING FINANCIAL SOLUTIONS BASED ON CUSTOMER'S NEEDS.
- Exploitt information, analyze & evaluate customer needs to understand customer's financial goals
- Taking good care of customers' transactions, consulting solutions, proposing products and services for priority customers in accordance with the goals and financial needs and lifestyle of customers
2. SERVICES: PROVIDE SERVICES WITH EXCELLENT CUSTOMER EXPERIENCE
- Directly receive & execute customer transaction requests, cooperate with related departments to bring the best customers experience
- Continuously update customers with new features, new benefits, policies and regulations of banking products
- Record & respond to customers' feedbacks on products and services and propose solutions to improve service quality standards for customers
3. SYSTEMS: RISKS MANAGEMENT & OPERATIONS COMPLIANCE
- Identify customer information & warning signs before, during and after customer transactions, ensuring compliance with Techcombank's processes and regulations and the law
- Perform work in accordance with policies, regulations, processes, internal guidelines... and commitment to service quality
4. HUMAN RESOURCES: HUMAN DEVELOPMENT AND CORPORATE CULTURE
- Actively implement personal development plans to improve work efficiency
- Comply with training programs and training as required by TCB.
- Build & develop organizational culture.
- Open to share information with others & open to any changes
- High Responsibility through clear orientation, leading to outstanding results
- Building a culture of cohesion, encouraging colleagues to achieve success
5. TARGET MANAGEMENT: PLAN MANAGEMENT & BUSINESS RESULTS
- Build up a sales plan to achieve business goals from time to time
- Take care of new and existing customers, deepen and maintain strong relationships with customers.
Key Relationships - Line Manager
Direct: Branch Manager + Line Manager
Key Relationships - Internal relationship
Branch teams & other HO teams such as retails solution, Customer experience, Business devlopment, Lnd, CD,etc.
Key Relationships - External relationship
Retail Banking Customers of TCB
Priority Customers of TCB
Success Profile - Qualification and Experiences
Fresh Graduates or Career Starter with less than 2 years of experience with
• Strong academic performance with GPA of 8.0 (Vietnam system) or equivalent. Proficient in English (at least TOEIC 550 or equivalent)
• Major in Business, Finance, Economics, Banking, or related fields.
• Internships or other experience in sales consulting, customer care, marketing, business development in Banking, Insurance, Luxury Brand, Automobile, etc, will be advantageous
• Professional certificate such as CFA/ CPA/ACCA will be advantageous
• Strong track records in extracurricular activities, student leadership forum, community projects, etc
• Excellent communications and presentation skill.
• Passionate about finance and want to become a reliable financial advisor
• Ambitious, goal-oriented, and able to work in fast paced environment.
>>> APPLY HERE
Thông tin chung
- Ngày hết hạn: 27/09/2021
- Thu nhập: Thỏa thuận
Việc làm tương tự
AIA VIETNAM LIFE INSURANCE CO., LTD
8 triệu - 20 triệu VNĐ/ tháng (Hoa Hồng 30-40% + Thưởng)
10/10/2024
Hồ Chí Minh
Công Ty Tnhh Thương Mại Dịch Vụ Web Ideas
9 triệu - 25 triệu VND
02/10/2024
Hồ Chí Minh
Công Ty CP Công Nghệ Giáo Dục Trường Học Trực Tuyến - Onschool
Từ 15.000.000 - 30.000.000 VNĐ
07/10/2024
Hà Nội, Hồ Chí Minh
Công ty TNHH Tổng Đại Lý Kim Nhật
Thoả thuận
04/10/2024
Hồ Chí Minh, Đồng Nai, Hòa Bình
CÔNG TY TNHH ĐĨA MÀI VÀ VẬT LIỆU SÀN KHANG PHÚC
Thỏa thuận
29/10/2024
Hồ Chí Minh
CÔNG TY TNHH TƯ VẤN GIÁO DỤC VÀ DI TRÚ VIETS CHOICE
Từ 7 đến 15 triệu
30/11/2024
Hồ Chí Minh
CÔNG TY TNHH NHÀ MÁY SẢN XUẤT DƯỢC MỸ PHẨM BIO-A GROUP
1 - 2 triệu
13/10/2024
Hồ Chí Minh
CÔNG TY TNHH ĐẦU TƯ VÀ THƯƠNG MẠI VINX
Thỏa thuận
22/10/2024
Hồ Chí Minh
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.