Mô tả công việc
The Front Office Manager ensures the smooth operation of the reservations and reception department as per resort standard and optimizes profit to achieve the budgeted figures.
Key areas of accountability:
Star Selection
Training & development
Coaching & performance review
Consistent guest experience in the front office and reservations department
Profit optimisation
Reporting & Administration
Other duties are performed as assigned by the Head of Management.
** BENEFIT
Competitive salary and bonus policy.
13th-month salary bonus, bonus on holidays, and Tet bonus...
Enjoy all welfare policies from the Company (birthday, sickness, etc.), social insurance, health insurance in accordance with current Vietnameseand law.
Summer travel, annual teambuilding
Dynamic, professional, and modern environment. The work culture is open and relaxed. Lots of opportunities for growth and advancement
Yêu cầu
Minimum 3-5 years of experience in a similar position or higher at hotels/resorts.
Professional and well trained manner
Good grooming
Disciplined performer
Excellent knowledge of hotel/resort and its facilities, services and products
Good English skills
Always present and preserve the image of the hotel/resort through correct behavior and attitude in dealing with colleagues and customers
Quyền lợi
Được đi du lịch, teambuilding
Quà chúc mừng sinh nhật
Được hưởng chế độ BHYT, BHXH, BHTN theo quy định
Cung cấp máy tính, công cụ dụng cụ làm việc
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Quản lý / Trưởng phòng
Học vấn
Cao đẳng
Kinh nghiệm
2 - 5 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Nhà hàng / Dịch vụ ăn uống
,
Khách sạn
Thông tin chung
Nơi làm việc
- 19-21 D5A Biệt thự vườn đào, Phú Thượng