Housekeeping Admin - Thư ký Buồng phòngWafaifo Hội An Resort

• Reports for work on time wearing a clean and tidy uniform and neatly groomed per standards
• To understand and strictly adhere to the rules and regulations established in the Employees Handbook.
• To understand and strictly adhere to the hotel's policy on fire, hygiene, Health and safety and to handle all equipment, utensils and uniforms with care
• Responsible for Departmental keys and guest room master cards.
• Updating the Housekeeping data board with information like VIP inhouse, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
• Allocate work for each staff according to point system /work load for the day.
• Make the relevant room status changes on the software as per the instruction given by floor supervisors.
• Prepare the Min BAR consumption list.
• Post mini bar and laundry charges to the respective guest folios.
• Prepare monthly sales report for Minibar, Laundry, dry cleaning and any other miscellaneous sales.
• Prepare the missing/ broken item register.
• Handle the lost and found procedures and all enquiries.
• Coordinate with Engineering / Maintenance department for room maintenance issues.
• Co-ordinate with Front office department regarding all information related guest rooms in hotel.
• To undertake any other reasonable tasks and secondary duties as set by Management
• To support the housekeeping manager's work with Humun Resour for attendant records and roster
• To undertake any other reasonable tasks and secondary duties as set by Management
• Good English communication
• Computer literate