Mô tả công việc
- You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests
- Help guests - you'll be happy to help if someone needs a toothbrush or directions for example
- Keep your supervisor updated on room service progress and alert them to any repairs needed
- Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed
- Be organised - keep on top of supplies and amenities and always try to minimise waste
- Reunite items with owners - and log any lost and found property
- Look smart - wear your uniform with pride
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
- Report, turn in, and/or log all lost and found items according to established procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- May regularly assist with deep cleaning projects
- May have turndown duties
- May assist with other duties as assigned
Yêu cầu
- It's a physical role and you'll be on your feet most of the day, so fitness is important
- Strength - with occasional lifting of items up to 50 pounds / 23 kilograms or push/pulling heavy objects
- You'll might need to bend and kneel to complete some activities
- Literacy skills - reading, writing and basic maths skills
- Flexible attitude to shifts - you may need to work nights, weekends and/or holidays
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Trưởng nhóm / Giám sát
Học vấn
Trung cấp
Kinh nghiệm
0 - 1 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Khách sạn
Thông tin chung
Nơi làm việc